Highlighted

Acrobat standard DC: Firewall - IP address, hostname, port configuration

New Here ,
Apr 04, 2019

Copy link to clipboard

Copied

Good afternoon,

We use Adobe Acrobat Standard DC in our company and We have some issue with it. We have firewall at corporate network.
When I am opening some pdf file or opening empty application, approximately after 30 seconds, application is stuck/frozen.

We have the last update/version of application.
I think that, some communication between our firewall and servers of adobe company are blocked. I would need create whitelist of IP addresses, hostnames, ports of adobe servers. Could you send me please a list of that?
(IP addresses or hostnames, ports)


Thank You Very Much for your help,

Yours sincerely,

Lukáš Nový

Topics

Acrobat

Views

1.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Acrobat standard DC: Firewall - IP address, hostname, port configuration

New Here ,
Apr 04, 2019

Copy link to clipboard

Copied

Good afternoon,

We use Adobe Acrobat Standard DC in our company and We have some issue with it. We have firewall at corporate network.
When I am opening some pdf file or opening empty application, approximately after 30 seconds, application is stuck/frozen.

We have the last update/version of application.
I think that, some communication between our firewall and servers of adobe company are blocked. I would need create whitelist of IP addresses, hostnames, ports of adobe servers. Could you send me please a list of that?
(IP addresses or hostnames, ports)


Thank You Very Much for your help,

Yours sincerely,

Lukáš Nový

Topics

Acrobat

Views

1.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 04, 2019

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Apr 15, 2019

Copy link to clipboard

Copied

Thank you for your help.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...