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Acrobat X ask for registration

New Here ,
Nov 02, 2015

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We've deployed Creative Suite on around 40 Mac OSX clients including serial.

Since last week Acrobat Professional X ask for registration on just one client. The installation was done over a year ago and worked without this message until last week.

Because we were not able to find the reason for this issue, we uninstalled the Suite and deployed it again. For some tests done with a local administrator account everything was ok.

After starting the Acrobat with an domain user account the problem comes back. - All other programs of the same suite are running without a problem.

The pop up witch comes up is like the one described in (Error: "Your trial will expire in 32767 days" | Acrobat XI stand-alone).

But our user haven't a personal  Adobe-ID.

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Acrobat X ask for registration

New Here ,
Nov 02, 2015

Copy link to clipboard

Copied

We've deployed Creative Suite on around 40 Mac OSX clients including serial.

Since last week Acrobat Professional X ask for registration on just one client. The installation was done over a year ago and worked without this message until last week.

Because we were not able to find the reason for this issue, we uninstalled the Suite and deployed it again. For some tests done with a local administrator account everything was ok.

After starting the Acrobat with an domain user account the problem comes back. - All other programs of the same suite are running without a problem.

The pop up witch comes up is like the one described in (Error: "Your trial will expire in 32767 days" | Acrobat XI stand-alone).

But our user haven't a personal  Adobe-ID.

Views

134

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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