Adding a User

New Here ,
Jun 10, 2021 Jun 10, 2021

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Hi.  Just purchased a license for Acrobat Pro DC.  Am I able to add users?  I tried to add somone and their name comes up but but under "Products," it just shows my name with the Adobe icon.  

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LEGEND ,
Jun 10, 2021 Jun 10, 2021

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What kind of license did you buy? Team, enterprise, academic, or just a normal customer license?

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New Here ,
Jun 10, 2021 Jun 10, 2021

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Just normal customer license.

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LEGEND ,
Jun 10, 2021 Jun 10, 2021

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In that case, the license is for you and you alone. It cannot be transferred to colleagues, staff, or family. It must not be shared. It cannot be 'doubled up', that is, if you buy two licenses you can't run any more copies of the software. This is not great for most business.

 

If you can outline your usage case, we may be able to help you with a way forward.

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