• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Admin Console Set Up -

New Here ,
Apr 02, 2020 Apr 02, 2020

Copy link to clipboard

Copied

I need to disconnect my Google account in order to set a password and get going with my Admin Console.

 

When I go through the profile screens to do this, the button won't engage to set an Adobe password and disconnect a social account I previously used to sign into Adobe. Make sense?

Views

1.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 02, 2020 Apr 02, 2020

Nhb2, what type of Creative Cloud membership are you utilizing?  There is no membership assigned to the e-mail you used to post to this public discussion forum.

 

Nancy, the Admin Console is used to manage Creative Cloud for Team and Enterprise memberships.  If you are curious you can find out more information about the Admin Console at https://helpx.adobe.com/enterprise/using/admin-console.html.

Votes

Translate

Translate
Community Expert ,
Apr 02, 2020 Apr 02, 2020

Copy link to clipboard

Copied

I'm not sure I understand the question.  So I'll attempt to answer in 2 parts.

 

PART 1

To change your Adobe ID (e-mail), please log-in to your account below and scroll down to e-mail.
https://account.adobe.com/profile

 

PART 2

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 02, 2020 Apr 02, 2020

Copy link to clipboard

Copied

LATEST

Nhb2, what type of Creative Cloud membership are you utilizing?  There is no membership assigned to the e-mail you used to post to this public discussion forum.

 

Nancy, the Admin Console is used to manage Creative Cloud for Team and Enterprise memberships.  If you are curious you can find out more information about the Admin Console at https://helpx.adobe.com/enterprise/using/admin-console.html.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines