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Adobe acrobat doesn't work after update

New Here ,
Aug 31, 2020

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After update acrobat DC doeasnt work. just give me message "Adobe acrobat quit unexpectedly".. 
Nothing more. How to resolve that?

Correct answer by Dj_Creative_Enthusiast | Adobe Community Professional

Hi,

 

We apologize for the inconvenience caused.

As per the description above, Acrobat Pro DC is crashing unexpectedly, Is that correct?

 

Please try the troubleshooting steps from the following Kb doc: Resolve Acrobat DC intermittent crashes on Windows Link: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html 

You may also refer to the following link for more steps: Adobe Creative Cloud applications close immediately after launch Link: https://helpx.adobe.com/creative-cloud/kb/cc-applications-crash-immediately-launch.html 

If the issue still persists, please share the following details:

Dot version of Acrobat Pro Dc installed, check from Help>About Acrobat
OS version installed.
Hope this helps, and keep us posted with the results.

 

Thank you.

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Acrobat, Troubleshooting

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Adobe acrobat doesn't work after update

New Here ,
Aug 31, 2020

Copy link to clipboard

Copied

After update acrobat DC doeasnt work. just give me message "Adobe acrobat quit unexpectedly".. 
Nothing more. How to resolve that?

Correct answer by Dj_Creative_Enthusiast | Adobe Community Professional

Hi,

 

We apologize for the inconvenience caused.

As per the description above, Acrobat Pro DC is crashing unexpectedly, Is that correct?

 

Please try the troubleshooting steps from the following Kb doc: Resolve Acrobat DC intermittent crashes on Windows Link: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html 

You may also refer to the following link for more steps: Adobe Creative Cloud applications close immediately after launch Link: https://helpx.adobe.com/creative-cloud/kb/cc-applications-crash-immediately-launch.html 

If the issue still persists, please share the following details:

Dot version of Acrobat Pro Dc installed, check from Help>About Acrobat
OS version installed.
Hope this helps, and keep us posted with the results.

 

Thank you.

Topics

Acrobat, Troubleshooting

Views

32

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 31, 2020

Copy link to clipboard

Copied

Hi,

 

We apologize for the inconvenience caused.

As per the description above, Acrobat Pro DC is crashing unexpectedly, Is that correct?

 

Please try the troubleshooting steps from the following Kb doc: Resolve Acrobat DC intermittent crashes on Windows Link: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html 

You may also refer to the following link for more steps: Adobe Creative Cloud applications close immediately after launch Link: https://helpx.adobe.com/creative-cloud/kb/cc-applications-crash-immediately-launch.html 

If the issue still persists, please share the following details:

Dot version of Acrobat Pro Dc installed, check from Help>About Acrobat
OS version installed.
Hope this helps, and keep us posted with the results.

 

Thank you.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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