• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe AUSST - Initial download fails with Network error

New Here ,
Jan 02, 2018 Jan 02, 2018

Copy link to clipboard

Copied

Server: Windows Server 2016

AdobeUpdateServerSetupTool.exe: 4.2.0.8

Proxy Port 8080

AdobeUpdateServerSetupTool.exe --root="C:\inetpub\wwwroot\Adobe" --fresh --proxyusername=<username> --proxypassword=<Password>

or

AdobeUpdateServerSetupTool.exe --root="C:\inetpub\wwwroot\Adobe" --fresh

The initial download fails with Network error

AdobeUpdateServerSetupTool returned wird code: 4

C:\Users\<username>\AppData\Local\Temp\AdobeUpdateServerSetupTool.log

01/02/18 08:46:13:225 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | ************************* START Adobe Update Server Setup *************************

01/02/18 08:46:13:226 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Rootpath = C:\inetpub\wwwroot\Adobe

01/02/18 08:46:13:226 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Fresh is true.

01/02/18 08:46:13:227 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Username = <username>

01/02/18 08:46:13:227 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Password given. Not logged for privacy.

01/02/18 08:46:23:162 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Network failure.                                         

01/02/18 08:46:23:162 | [FATAL] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Could not download Webfeed updaterfeed.xml

01/02/18 08:46:23:162 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Failed to add Jobs for aam20/win

01/02/18 08:46:32:942 | [FATAL] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Could not download Webfeed updaterfeed.xml

01/02/18 08:46:32:943 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Failed to add Jobs for aam20/mac

01/02/18 08:46:32:943 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Failed while preparing jobs

01/02/18 08:46:32:946 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | AdobeUpdateServerSetupTool Returned with code: 4.

01/02/18 08:46:32:951 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | ************************* END Adobe Update Server Setup *************************

What could be the cause of this error?

Views

415

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 03, 2018 Jan 03, 2018

This is likely to be connected to your other question regarding proxy environment and endpoints. See my response there.

Votes

Translate

Translate
Adobe Employee ,
Jan 03, 2018 Jan 03, 2018

Copy link to clipboard

Copied

LATEST

This is likely to be connected to your other question regarding proxy environment and endpoints. See my response there.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines