adobe cc2017 machine licence update any programs is updates section is open but it needs cc account

[hakand52173991]

We use adobe cc2017 machine licence for computer labs.(windows 7 or win8.1). All cc2017 programs updates section is open but it needs adobe id. My account is not admin. My account only updates media encoder. Other programs section is only try option.Only our administration team deploy all AdobeCC_Win64bit_Cihaz_Eng folders and we install. Why we can't update cc2017 programs for computers  or update files(example premiere cc 2017january update ). Thanks for your helps

[kglad]

[moved from Creative Cloud Download & Install to Deployment for Creative Cloud for Team, Enterprise, & CS]

[alisterblack]

Are you using a device license or a serial number?

In either case I would recommend not to deploy the Creative Cloud Desktop App as this will ask for a sign in. Signing in will break the other forms of licensing in many cases.

[hakand52173991]

Dear Alisterblack,

I am not use serial number. We use AdobeCC_Win64bit_Cihaz_Eng\build\setup.exe programs(All adobe cc2017 programs are included) and serialization with AdobeSerialization application. But  why we can't update cc2017 any programs for all computer  labs.(example premiere cc 2017 january update ). Updates option is open. Thanks for your helps.

[alisterblack]

Check the machines for the AdobeUpdaterAdminPrefs.dat

https://helpx.adobe.com/creative-suite/kb/disable-auto-updates-application-manager.html

[hakand52173991]

Any client machine licence not include adobeupdateradminPref.dat files. I see program files(x86)\common files\adobe\AAMUpdaterInventoryfolder\1.0 folder but not have AdobeUpdaterAdminPref.dat files.

[hakand52173991]

I find this file only user\appdata\local\adobe\aamupdater\1.0 folder.

[alisterblack]

As per the document, deletion of this file will make updates available.

[hakand52173991]

Dear AlisterBlack,

I delete AdobeupdatePrefs.dat but nothing changed.

[alisterblack · Accepted solution]

I hope that I have understood your problem correctly.

Users do require admin rights in order to install updates.

There are alternatives to get around this.

1. When building the package allow users to install applications and updates with Elevated Privileges.

2. Use Remote Update Manager to remotely launch Adobe Update Manager and install updates without users requiring admin rights

3. Build an update package with Creative Cloud Packager and deploy that.

Enterprise Help | Applying updates

[hakand52173991]

Thanks Alisterblack. Ms-dos script RemoteUpdateManager update all programs.