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My college (Fort Hays State University) has provided enterprise accounts for students and faculty to use since classes have been moved online. However, when I try to use Adobe Acrobat DC, it states that I will be starting a seven-day free trial and will have to pay for the service after that seven day period. Is this not a service offered through the enterprise account or am I doing something else wrong? From all I've seen, this product should be included so I am unsure why I am getting this message.
Hi there,
This is a known issue with Acrobat, please see the known issues section on the following help page to know how you can troubleshoot this: https://helpx.adobe.com/enterprise/kb/covid-19-edu-labs-faq.html#known-issues.
Hope this helps.
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Hi there,
This is a known issue with Acrobat, please see the known issues section on the following help page to know how you can troubleshoot this: https://helpx.adobe.com/enterprise/kb/covid-19-edu-labs-faq.html#known-issues.
Hope this helps.