Highlighted

Adobe Creative Cloud taking forever to update!

Contributor ,
Oct 25, 2017

Copy link to clipboard

Copied

I'm trying to install the new apps. We have an enterprise license at PSU and a connection speed of over 100 Mbps, but the update to creative cloud spins constantly and nothing seems to happen. I also tried downloading apps and it does nothing. It gets to the point of asking if I'm a beginner, intermediate, or advanced user but it never actually downloads anything. Nothing on my Desktop, no Apps tab in Creative Cloud either. Just not working at all. I tried uninstalling CC and reinstalling it but still no love. What do I do?

It finally worked after restarting.

Views

6.0K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Creative Cloud taking forever to update!

Contributor ,
Oct 25, 2017

Copy link to clipboard

Copied

I'm trying to install the new apps. We have an enterprise license at PSU and a connection speed of over 100 Mbps, but the update to creative cloud spins constantly and nothing seems to happen. I also tried downloading apps and it does nothing. It gets to the point of asking if I'm a beginner, intermediate, or advanced user but it never actually downloads anything. Nothing on my Desktop, no Apps tab in Creative Cloud either. Just not working at all. I tried uninstalling CC and reinstalling it but still no love. What do I do?

It finally worked after restarting.

Views

6.0K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 25, 2017 0
Adobe Employee ,
Oct 25, 2017

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 25, 2017 0
Contributor ,
Oct 25, 2017

Copy link to clipboard

Copied

Screen Shot 2017-10-25 at 10.48.13 AM.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 25, 2017 0
Contributor ,
Oct 25, 2017

Copy link to clipboard

Copied

It finally worked after restarting.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 25, 2017 0
New Here ,
Dec 04, 2017

Copy link to clipboard

Copied

mine is still spinning after the restart

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 04, 2017 0
Adobe Employee ,
Dec 04, 2017

Copy link to clipboard

Copied

Hi mook1965 ,

Step 1: End all adobe processed from task manager/ Activity monitor

Step 2: Enable apps panel, check this link on how to do it - Apps tab missing from the Creative Cloud desktop app 

Step 3: Restart computer and check CCDA.

~Rohit

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 04, 2017 0
New Here ,
Oct 17, 2019

Copy link to clipboard

Copied

Same problem adobe site problem my speed test over 100mbps and turned off all firewalls and virus software adobe needs to fix or compensate users who spend big dollars yearly for thid

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 17, 2019 0
Carite LATEST
New Here ,
Oct 27, 2019

Copy link to clipboard

Copied

Restarting hasn't worked for me. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 27, 2019 0