Highlighted

Adobe FTP Link for Customization Wizard

New Here ,
Jul 10, 2018

Copy link to clipboard

Copied

Hi Everyone,

I've seen threads on here for other people that are having this issue, but can't find anything current so I guess I have to ask. Is the FTP site still active for downloading the Adobe Customization Wizard? Every time I try to get to it I just get the Google Sad Face: I also get similar messages in other browsers.

One post did mention that the site needed to be accessed via an FTP client. That also resulted in a failure. Clonezilla returned the message: "Error: Could not connect to server"

One thing that also does happen is I get asked for a credential login (makes sense, it is FTP after all). However, Adobe doesn't mention needing any credentials on the Customization Wizard documentation. Are there credentials that need to be entered? Or, better yet, does Adobe have a link where this can be directly downloaded?

Thanks all for any help!

Topics

Acrobat

Views

2.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe FTP Link for Customization Wizard

New Here ,
Jul 10, 2018

Copy link to clipboard

Copied

Hi Everyone,

I've seen threads on here for other people that are having this issue, but can't find anything current so I guess I have to ask. Is the FTP site still active for downloading the Adobe Customization Wizard? Every time I try to get to it I just get the Google Sad Face: I also get similar messages in other browsers.

One post did mention that the site needed to be accessed via an FTP client. That also resulted in a failure. Clonezilla returned the message: "Error: Could not connect to server"

One thing that also does happen is I get asked for a credential login (makes sense, it is FTP after all). However, Adobe doesn't mention needing any credentials on the Customization Wizard documentation. Are there credentials that need to be entered? Or, better yet, does Adobe have a link where this can be directly downloaded?

Thanks all for any help!

Topics

Acrobat

Views

2.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 10, 2018

Copy link to clipboard

Copied

You don't need a credential or an FTP client. If you can't access that site, it's a system or network configuration issue on your end.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Jul 10, 2018

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...