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Adobe GC CLient Application has stopped working (In Remote Desktop environment)

New Here ,
Nov 23, 2016

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We run Adobe Acrobat XI in a Windows Server 2012 Remote desktop server.

We restrict usage of the application via permissions on the AcrobatXI folder.


We also have Acrobat DC installed for all other users to be able to open PDF Files.


Users often receive the error below:

error.png

Is there a fix for this error message, or some troubleshooting steps?

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Adobe GC CLient Application has stopped working (In Remote Desktop environment)

New Here ,
Nov 23, 2016

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We run Adobe Acrobat XI in a Windows Server 2012 Remote desktop server.

We restrict usage of the application via permissions on the AcrobatXI folder.


We also have Acrobat DC installed for all other users to be able to open PDF Files.


Users often receive the error below:

error.png

Is there a fix for this error message, or some troubleshooting steps?

Topics

Acrobat

Views

1.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 23, 2016 0
Adobe Employee ,
Nov 29, 2016

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Hi Andreal,

http://processchecker.com/file/AdobeGCClient.exe.html   So we require the access to these locations.

What level of access does the users have?

Regards,
Tariq Dar.

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Nov 29, 2016 0
New Here ,
Nov 30, 2016

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Hello,

All users have full control over the AdobeCGClient.exe file.
The only restriction we have is that users are blocked from accessing Acrobat.exe

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Nov 30, 2016 0