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Hi all,
Back again
After a succesfull deployment of AAP on a MCS master image everything worked just fine.
No more Adobe ID prompts were popping up in our Citrix MCS environment until today.
See my last visit over here: http://https://forums.adobe.com/thread/2223859
I now have one user of about 20 AAP users who now has an Adobe ID login prompt when she fires up AAP.
I discovered she is the only user who has a swtag.log file residing in her profile (C:\Users\DanielleJ\AppData\Local\Temp)
All my other AAP users don't have this logfile
I am comparing the following files between users but it does not really makes sense to me
How can I troubleshoot this ?
Any help would be much appreciated !!
Regards,
Raymond
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UPDATE
I asked the user to logoff and logon back again to see if the issue persisted.
This fixed it despite the fact she logged on to the exact same server.
Currently I am comparing the mentioned logfiles of this user captured during her sessions while having the AdobeID issue and not.
When I parse the oobelib files via diffchecker.com I see quite some differences regarding license validation.
Please let me know if you are interested to review them.
Regards,
Raymond