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AdobePackageBuilder has Errors after 100% of packaging

New Here ,
Aug 13, 2018 Aug 13, 2018

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Now I tried three times to complete the packaging, but after 100% of packaging the packager shows a lot of errors like those:

Mon Aug 13 14:53:46 2018    [ERROR] AdobePackageBuilder -  AdobePackageBuilder : SendPacket returned error : -1

Mon Aug 13 14:53:48 2018    [ERROR] AdobePackageBuilder - Aborting the copy operation as package creation cancelled.

Mon Aug 13 14:53:50 2018    [ERROR] AdobePackageBuilder - Aborting the copy operation as package creation cancelled.

Mon Aug 13 14:53:50 2018    [ERROR] AdobePackageBuilder - OS ErrMsg : Failed to copy object. ErrorCode (-128) ErrorString (userCanceledErr:).

Mon Aug 13 14:53:50 2018    [ERROR] AdobePackageBuilder - Aborted the copy operation.

Mon Aug 13 14:53:50 2018    [FATAL] AdobePackageBuilder - Error Failed to copy the contents of the folder.

Mon Aug 13 14:53:50 2018    [ERROR] AdobePackageBuilder - Failed to copy product media (PPRO12.1.2)

What can I do?

Is there anyone with the same problems?

Thanks

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correct answers 1 Correct answer

Adobe Employee , Aug 13, 2018 Aug 13, 2018

Hi,

An error 128 normally indicates a damaged file.

If you are using Creative Cloud Packager can you try deleting the cache and building a fresh package.

In the drop down 'Welcome' menu go to Preferences:

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Adobe Employee ,
Aug 13, 2018 Aug 13, 2018

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Hi,

An error 128 normally indicates a damaged file.

If you are using Creative Cloud Packager can you try deleting the cache and building a fresh package.

In the drop down 'Welcome' menu go to Preferences:

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New Here ,
Aug 14, 2018 Aug 14, 2018

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Thank you very much.

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