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Allow non Admins install Adobe DC updates

New Here ,
Jul 15, 2020

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We have all MacOS 10.14.6 computers and IT Staff rolled out Adobe DC to them all.

IT just used the default process of adding a user in the admin and then having the user follow the setup steps from Adobe generated email on their computer instead of creating an installer through the Adobe Admin Console with specific end user settings.

Is there a way to allow the end user to manage their own install by changing settings on their current install?

I'm interested in enabling these settings:

  • Enable self-service install
  • Allow non-admin to update and install apps

Thanks for any assistance.

Topics

Acrobat, Deploy and package apps, Enterprise, How to, Users and groups

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Allow non Admins install Adobe DC updates

New Here ,
Jul 15, 2020

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We have all MacOS 10.14.6 computers and IT Staff rolled out Adobe DC to them all.

IT just used the default process of adding a user in the admin and then having the user follow the setup steps from Adobe generated email on their computer instead of creating an installer through the Adobe Admin Console with specific end user settings.

Is there a way to allow the end user to manage their own install by changing settings on their current install?

I'm interested in enabling these settings:

  • Enable self-service install
  • Allow non-admin to update and install apps

Thanks for any assistance.

Topics

Acrobat, Deploy and package apps, Enterprise, How to, Users and groups

Views

42

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New Here ,
Jul 15, 2020

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I did some investigating through JAMF and found that our users seem to be getitng updated automatically anyway.

20.009.20074 was released on 07/06/2020 and it seems many of our staff are running this version which means the app was updated without user inputting local admin credentials.

Is the default installer from Adobe installed via the Creative Cloud app self managed by the user who installs it?

Thanks.

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Most Valuable Participant ,
Jul 15, 2020

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Automatic updating in Acrobat is the default. This is Acrobat specific and does not involve Creative Cloud. The update is completely hands off, so user privileges are not involved. Only a reboot notice may be issued. 

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New Here ,
Jul 15, 2020

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Thanks for the reply.

So we have no control over the client updates - they are installed when generally released by Adobe and run in the background and only inform the user that the update was completed when the computer needs to reboot?

Also if the user is in the Adobe app when the update is initiated how does that work?  Will it interfere with the user's work or notify user to restart the app, etc?

Thanks for any further assistance.

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