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At home access for my students? Photoshop CC and Lightroom Classic

New Here ,
Mar 19, 2020

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Hello ,

My schools Tech Dept filled out the form to request access for my students now stuck at home, however, they have not heard back. I am sure Adobe is overwhelmed but it has been 5 days since requesting? Should they re-send the request? 

Yes. We do. You can share the following article: https://helpx.adobe.com/enterprise/kb/edu-install-CCapps-covid19.html. It also contains a downloadable MS Word file, in case you want to copy/paste and send you own custom instructions.

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COVID EDU Access

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At home access for my students? Photoshop CC and Lightroom Classic

New Here ,
Mar 19, 2020

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Hello ,

My schools Tech Dept filled out the form to request access for my students now stuck at home, however, they have not heard back. I am sure Adobe is overwhelmed but it has been 5 days since requesting? Should they re-send the request? 

Yes. We do. You can share the following article: https://helpx.adobe.com/enterprise/kb/edu-install-CCapps-covid19.html. It also contains a downloadable MS Word file, in case you want to copy/paste and send you own custom instructions.

Topics

COVID EDU Access

Views

716

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Adobe Employee ,
Mar 19, 2020

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Hi there, 

 

We've started provisioning the organizations and you should hear from us soon. We really appreciate your patience, please bear with us as we work through all the requests.

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Adobe Employee ,
Apr 03, 2020

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Hey, I just wanted to check if your students and teachers are successfully enabled and have access now?

Hope it's all working great, however, if you have any queries let us know.

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New Here ,
Apr 03, 2020

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Hello,
Most of my students have been able to access—some still have issues. Do you
have the steps listed anywhere on how to download using school credentials?
Thank you,
--
Ms. Leila May

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Adobe Employee ,
Apr 03, 2020

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Yes. We do. You can share the following article: https://helpx.adobe.com/enterprise/kb/edu-install-CCapps-covid19.html. It also contains a downloadable MS Word file, in case you want to copy/paste and send you own custom instructions.

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