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ANNOUNCEMENT
Creative Cloud desktop app | April 2021 update
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Creative Cloud desktop app | April 2021 update

What's in for Teams and Enterprise users in the coming update of Creative Cloud desktop app?

 

A new update to the Creative Cloud desktop app will begin rolling out to Enterprise and Teams customers around late April 2021.

With this update, the app shows improved messaging if the internal update server is unavailable. If the Creative Cloud Desktop App is unable to connect to your internal update server (AUSST), users are shown a message that the internal update server is unavailable.

 

not-connected.png

 

Before this update, the Creative Cloud desktop app would show a spinning wheel and kept attempting to connect.

To fix the error, ensure that the end-users are connected to the company's VPN where the AUSST server is located. Then, click Reload Apps.

 

To keep track of the new features in the Creative Cloud desktop app, bookmark Creative Cloud desktop app release notes for Teams and enterprise users.

For information on how to contact your admin, see How do I contact my Adobe administrator?

Adobe Employee , Apr 15, 2021 Apr 15, 2021
Creative Cloud desktop app | April 2021 update

What's in for Teams and Enterprise users in the coming update of Creative Cloud desktop app?

 

A new update to the Creative Cloud desktop app will begin rolling out to Enterprise and Teams customers around late April 2021.

With this update, the app shows improved messaging if the internal update server is unavailable. If the Creative Cloud Desktop App is unable to connect to your internal update server (AUSST), users are shown a message that the internal update server is unavailable.

 

not-connected.png

 

Before this update, the Creative Cloud desktop app would show a spinning wheel and kept attempting to connect.

To fix the error, ensure that the end-users are connected to the company's VPN where the AUSST server is located. Then, click Reload Apps.

 

To keep track of the new features in the Creative Cloud desktop app, bookmark Creative Cloud desktop app release notes for Teams and enterprise users.

For information on how to contact your admin, see How do I contact my Adobe administrator?

Related communities
116,768 conversations
16,863 conversations
6,437 conversations
75,493 conversations