Bug? : After Effects Updates opens Adobe Updater with updates disabled Mac OS X

[its-desktop]

Hi

I might have found a possible bug with After Effects 2015.3 on Mac OS X

Steps I have taken:

1. Built a installer package with all products selected from the Adobe Creative Cloud Packager. Using the enterprise mode

2. Package configurations were:

     - ignore conflicts and continue installations

     - Adobe update manager disabled (IT manages update distribution)

3. Remote Update Manager enabled

4. included all applications and built package msi instsaller

5. Installed on a Mac OS X 10.10.5

6. Open After Effects 2015.3, go to Help > Updates. Able to open Adobe Update manager

7. Tested all other applications in suite, and Help > Updates is greyed out and not clickable

8. Checked the AdobeUpdaterAdminPrefs.dat and updates are suppressed:

<?xml version="1.0" encoding="UTF-8" ?>

    <Preferences>

    <Suppressed>1</Suppressed>

    </Preferences>

I have also created the same package build for Windows and After Effects updates IS disabled as it should be

Has anyone else had this issue?

[alisterblack · Accepted solution]

Hi,

I tested this and could replicate the issue, which also affects Bridge. We now have a bug open for this.