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Can not access Admin Console

New Here ,
May 07, 2020

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I put in my user name and password then I get this: 

We're sorry.

Something went wrong. We're working on the problem. Please try again later.

 

This has been going on for two days now.

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Can not access Admin Console

New Here ,
May 07, 2020

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I put in my user name and password then I get this: 

We're sorry.

Something went wrong. We're working on the problem. Please try again later.

 

This has been going on for two days now.

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625

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 07, 2020

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do you have a team or enterprise account?

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New Here ,
May 07, 2020

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I think it's an enterprise account. I have approval for users to use CC at home, so I need to add those users to the admin console. We are a public school with 100 CC licenses. 

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New Here ,
May 07, 2020

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This is the link I usually use

https://adminconsole.adobe.com/overview

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Adobe Community Professional ,
May 07, 2020

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lportolese, good morning.
I have been unable to access the Admin Console for two days, but please try accessing it with another browser.
In addition, please access your Adobe account from the official Adobe website and access it from the [Manage Team] mataha [Manage Enterprise] link.

Tacafy大尉_0-1588891069906.png

 


TkfY(ACP),JAPAN

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Community Beginner ,
May 27, 2020

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Same issue. It doesn't let you log into the Admin Console/Account in order to access the support you need - the same error message comes up. Help please?

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