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Can not delete the old printer- Acrobat Pro 9

New Here ,
Jan 09, 2017

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I purchased Adobe Acrobat Pro 9 several years ago for personal, non-business use.  About 2 years ago, i purchased an new multipurpose printer, scanner, fax.  I discarded the previous printer which was installed in Acrobat as the device from which to scan a document.  I cannot delete that old printer or add the new printer in

Acrobat for the purpose of Creating PDF from Scanner.  I have uninstalled Acrobat and reinstalled it, thinking that the new printer/scanner would be installed, but that did not occur.  Is it possible to delete an old printer/scanner and/or add a new printer scanner?

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Can not delete the old printer- Acrobat Pro 9

New Here ,
Jan 09, 2017

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I purchased Adobe Acrobat Pro 9 several years ago for personal, non-business use.  About 2 years ago, i purchased an new multipurpose printer, scanner, fax.  I discarded the previous printer which was installed in Acrobat as the device from which to scan a document.  I cannot delete that old printer or add the new printer in

Acrobat for the purpose of Creating PDF from Scanner.  I have uninstalled Acrobat and reinstalled it, thinking that the new printer/scanner would be installed, but that did not occur.  Is it possible to delete an old printer/scanner and/or add a new printer scanner?

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Acrobat

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147

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Akki_24 LATEST
Adobe Employee ,
May 03, 2017

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Hi Craigl12659110,

We apologize for the delay in response to your query.

In order to delete the old printer, You may follow the troubleshooting steps suggested in the forum thread How to delete scanners from Acrobat 9.0 where similar issue has been addressed and resolved.

Hope this works.

Regards,

Akanchha

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