• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't run Updater in CC 2015.5

New Here ,
Jul 13, 2016 Jul 13, 2016

Copy link to clipboard

Copied

Hello !
I created package via Adobe Cloud Packager with new cc2015.5 applications. But when I install this package to different computers  launch Photoshop CC2015.5 and try to check updates... nothing happens. Just choose Help->Updates... and Adobe Applications Manager doesn't run without any errors.

Views

256

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 15, 2016 Jul 15, 2016

This means the Adobe ID with which you have signed in has no entitlement. Make sure you add the ID to your Enterprise Dashboard and give entitlement to a product. Or add the user via your teams portal.

Votes

Translate

Translate
Adobe Employee ,
Jul 14, 2016 Jul 14, 2016

Copy link to clipboard

Copied

Do you have the Creative Cloud Desktop Application installed?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 15, 2016 Jul 15, 2016

Copy link to clipboard

Copied

Yes, but it doesn't see any of my installed applications. Just asking to install demo verisons.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 15, 2016 Jul 15, 2016

Copy link to clipboard

Copied

LATEST

This means the Adobe ID with which you have signed in has no entitlement. Make sure you add the ID to your Enterprise Dashboard and give entitlement to a product. Or add the user via your teams portal.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines