Can't update Adobe for Institution

[Katerina275]

Hi there, 

I have problems updating my Adobe from institution Geoge Brown College. How can I uptade it? Thank you.

[Peru Bob]

What exactly happens when you try to update?

How are you updating?

What Adobe application(s)?

You may need to contact the college.

[Katerina275]

I am still at college. It says uptate your plan: by clicking on it - it say need to be paid. But it's all included in my college tuitition. I tried to see from my frofile - organization name. It must be uptade my organization or something like that. 

[Katerina275]

Can't find any IT adminastrotor number or email

[John T Smith]

>all included in my college tuitition

You need to find the person at your college who is in charge of the Adobe subscriptions

[Bani Verma · Accepted solution]

Hi there, 

I have reviewed your Adobe ID (email) you have utilized to post here, and found that there are no subscriptions registered on it. 

Your school subscription would be registered on your school email address, could you please share that with me in a personal message, I'll check the details and get back to you. (How to send 'Personal Message' to someone in the community)