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Can you use Adobe Reader Pro licenses on terminal server

New Here ,
Apr 13, 2020

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Hi all,

 

Client has 3x Adobe Reader Pro serial numbers.

 

We are having issues with activating one of these on a terminal server.   Is the issue that it's a terminal server?   Or is something else going on?

 

Actual error suggests that all the serial numbers are in use.    We have deactivated one of these as suggested, but it didn't make a difference, so I suspect that maybe this warning is a false flag and the real issue is terminal server.

 

Please advise.

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Acrobat, Licensing

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Can you use Adobe Reader Pro licenses on terminal server

New Here ,
Apr 13, 2020

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Hi all,

 

Client has 3x Adobe Reader Pro serial numbers.

 

We are having issues with activating one of these on a terminal server.   Is the issue that it's a terminal server?   Or is something else going on?

 

Actual error suggests that all the serial numbers are in use.    We have deactivated one of these as suggested, but it didn't make a difference, so I suspect that maybe this warning is a false flag and the real issue is terminal server.

 

Please advise.

Topics

Acrobat, Licensing

Views

308

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Apr 14, 2020

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There is no such product as “Adobe Reader Pro”.  Since details matter to questions like this, please post the exact product name AND version. Also the type of license: retail, team, enterprise, academic...? (But no personal info please!)

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