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Cancel my team suscription

New Here ,
Jul 27, 2020

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I need to cancel my suscription.

 

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

If you are part of a team subscription I think you need to talk to the team administrator

or

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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Account management, Billing

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Cancel my team suscription

New Here ,
Jul 27, 2020

Copy link to clipboard

Copied

I need to cancel my suscription.

 

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

If you are part of a team subscription I think you need to talk to the team administrator

or

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

Topics

Account management, Billing

Views

66

Likes

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Jul 27, 2020 0
Most Valuable Participant ,
Jul 27, 2020

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If you are part of a team subscription I think you need to talk to the team administrator

or

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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Jul 27, 2020 2
New Here ,
Sep 21, 2020

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PLS CANCEL MY TEAM SUBSCRIPTION!!!

AND FIX YOUR F**** LOOPHOLE WHERE THE CONTACT SUPPORT BUTTON DOES NOT WORK, AND LEADING ME TO UNHELPFUL PAGES TELLING ME TO CONTACT SUPPORT TO CANCEL MY TEAM SUBSCRIPTION AND THEN NOT BEING ABLE TO CONTACT YOU GUYS... WHAT IS THIS FOR DESIGN COMPANY???

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Sep 21, 2020 0
Most Valuable Participant ,
Sep 21, 2020

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The earlier reply says you must contact your team admininstrator. Did you do that?

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Sep 21, 2020 0
New Here ,
Sep 21, 2020

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I am the team administrator, as I own the company

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Sep 21, 2020 0
New Here ,
Sep 21, 2020

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And I want to contact Adobe Support, but contact button does not work

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Sep 21, 2020 0