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Cannot Access Admin Console for Teams

New Here ,
Feb 22, 2020

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While accessing admin console I am getting the message ;

 

We're sorry.

You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator.

 

After refresh the following error is shown;

 

An unknown error has occurred. Here's the error code if you want to contact customer support

76735fd4-ad31-4391-bd8f-52dd6d918795

The Adobe Admin Console is used by admins to manage a Teams or Enterprise account, and is only accessible to Administrators. Are you an Admin for a teams or enterprise account? Can you check with other admins in your organization if they can access the Admin Console. Also, is this an older account and were you able to access it earlier, or is this a new account and this is the first time you're trying to access the Admin Console?

 

Topics

Admin console, Teams, Troubleshooting

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Cannot Access Admin Console for Teams

New Here ,
Feb 22, 2020

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While accessing admin console I am getting the message ;

 

We're sorry.

You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator.

 

After refresh the following error is shown;

 

An unknown error has occurred. Here's the error code if you want to contact customer support

76735fd4-ad31-4391-bd8f-52dd6d918795

The Adobe Admin Console is used by admins to manage a Teams or Enterprise account, and is only accessible to Administrators. Are you an Admin for a teams or enterprise account? Can you check with other admins in your organization if they can access the Admin Console. Also, is this an older account and were you able to access it earlier, or is this a new account and this is the first time you're trying to access the Admin Console?

 

Topics

Admin console, Teams, Troubleshooting

Views

707

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Feb 24, 2020

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The Adobe Admin Console is used by admins to manage a Teams or Enterprise account, and is only accessible to Administrators. Are you an Admin for a teams or enterprise account? Can you check with other admins in your organization if they can access the Admin Console. Also, is this an older account and were you able to access it earlier, or is this a new account and this is the first time you're trying to access the Admin Console?

 

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New Here ,
Aug 12, 2020

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Hi Vikrant,

 

I am getting the same error and my account is new. Please help me how to access the admin console

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