Highlighted

Cannot Access Admin Console - 'We're sorry. Something went wrong.'

Community Beginner ,
May 27, 2020

Copy link to clipboard

Copied

Adobe won't let me log into / access the admin console. The same error message repeatedly pops up with 'We're sorry. Something went wrong. Please try again later.' - I can't even sign in to access account support properly. This happened a few weeks ago and lasted for half a day.

 

This is incredibly frustarting when I need to give a license to one of our users. Given how much we pay for our subscription, this is not good enough.

 

CTA_0-1590601217585.png

 

I was having this error as well.  This has been day 3 and it looks like it was just fixed for me.

Topics

Account management, Creative Cloud

Views

601

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Cannot Access Admin Console - 'We're sorry. Something went wrong.'

Community Beginner ,
May 27, 2020

Copy link to clipboard

Copied

Adobe won't let me log into / access the admin console. The same error message repeatedly pops up with 'We're sorry. Something went wrong. Please try again later.' - I can't even sign in to access account support properly. This happened a few weeks ago and lasted for half a day.

 

This is incredibly frustarting when I need to give a license to one of our users. Given how much we pay for our subscription, this is not good enough.

 

CTA_0-1590601217585.png

 

I was having this error as well.  This has been day 3 and it looks like it was just fixed for me.

Topics

Account management, Creative Cloud

Views

602

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 27, 2020

Copy link to clipboard

Copied

I don't know why it happened before, but today's issue may be related to the multiple issues across multiple Adobe sites and services, as detailed here:

 

https://community.adobe.com/t5/get-started/adobe-login-errors/td-p/11163506

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
May 29, 2020

Copy link to clipboard

Copied

I was having this error as well.  This has been day 3 and it looks like it was just fixed for me.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...