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cannot open indesign. keeps telling me it can't find my subscription.

New Here ,
Jan 19, 2016

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I have a company license, but it says it can't find a subscription associated with my account. I tried signing in and out of the cloud, but it's the same. Trial expired, buy now. But I have purchased the license, and I have activated my invitation.

How can I fix this?

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cannot open indesign. keeps telling me it can't find my subscription.

New Here ,
Jan 19, 2016

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I have a company license, but it says it can't find a subscription associated with my account. I tried signing in and out of the cloud, but it's the same. Trial expired, buy now. But I have purchased the license, and I have activated my invitation.

How can I fix this?

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194

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Feb 17, 2016

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Del_Z LATEST
Feb 22, 2016

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Hi Costinai75903026,

Have you tried the troubleshooting steps in Associate the correct Adobe subscription with an Adobe ID or Enterprise ID‌?

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