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Cannot update CC ENT

New Here ,
Jan 28, 2016

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The update option is grayed out or says needs admin access even from admin account. I've tried deleting the AdobeUpdaterAdminPrefs.dat file but it still will not update.

Hi,

As you mentioned that you have a creative cloud enterprise subscription.Generally updates are disabled for creative cloud wile creating package using creative cloud packager. Updating the applications using Creative cloud app in this subscription can cause activation issues. Therefore it is recommended to create an update package using creative cloud packager and deploy it. Please refer to Create or edit packages for Adobe Creative Cloud

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Cannot update CC ENT

New Here ,
Jan 28, 2016

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The update option is grayed out or says needs admin access even from admin account. I've tried deleting the AdobeUpdaterAdminPrefs.dat file but it still will not update.

Hi,

As you mentioned that you have a creative cloud enterprise subscription.Generally updates are disabled for creative cloud wile creating package using creative cloud packager. Updating the applications using Creative cloud app in this subscription can cause activation issues. Therefore it is recommended to create an update package using creative cloud packager and deploy it. Please refer to Create or edit packages for Adobe Creative Cloud

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152

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 28, 2016

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Hi,

As you mentioned that you have a creative cloud enterprise subscription.Generally updates are disabled for creative cloud wile creating package using creative cloud packager. Updating the applications using Creative cloud app in this subscription can cause activation issues. Therefore it is recommended to create an update package using creative cloud packager and deploy it. Please refer to Create or edit packages for Adobe Creative Cloud

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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