• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cant get the package install on new pc

New Here ,
Aug 02, 2017 Aug 02, 2017

Copy link to clipboard

Copied

I download and created a package, then it said After a package is

created, copy the .pkg or .msi file to a destination machine and

double-click to install it. You may also use a third-party deployment

tool. I copied the .msi, double clicked it but it didn't installed.

Views

232

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 25, 2017 Aug 25, 2017

Hi cpruitt30

Sorry for late reply.

We have pushed a new packager, can you please download it and then create a new package and install it, if howsoever it fails please share the logs with us so that we can determine why the installation fails and guide you though a resolution.

~ Rohit

Votes

Translate

Translate
Community Expert ,
Aug 02, 2017 Aug 02, 2017

Copy link to clipboard

Copied

do you have an enterprise or team license?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 10, 2017 Aug 10, 2017

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 25, 2017 Aug 25, 2017

Copy link to clipboard

Copied

LATEST

Hi cpruitt30

Sorry for late reply.

We have pushed a new packager, can you please download it and then create a new package and install it, if howsoever it fails please share the logs with us so that we can determine why the installation fails and guide you though a resolution.

~ Rohit

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines