Chancing Last Name and E-mail in Admin Console

New Here ,
Mar 17, 2021 Mar 17, 2021

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Dear all,

after marriage I need to change my last name and mail in the admin console. But how do I do that?

I can't find any option. 

My public profile is allready changed.

 

 

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Adobe Community Professional , Mar 18, 2021 Mar 18, 2021
Hi Ann, Thank you for posting your query here. Kindly refer to the steps as mentioned in : https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html for changing or Updating your existing Adobe ID. If you have followed the same steps and still the old account details are reflecting in the Admin console, please contact Adobe Support Team and they can update the same from their end by taking an email authorization from the new email address.  Pleae click below to contact Ad...

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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what admin console?  are you the admin for a team/enterprise subscription?

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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Hi Ann,

 

Thank you for posting your query here.

 

Kindly refer to the steps as mentioned in : https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html for changing or Updating your existing Adobe ID.

If you have followed the same steps and still the old account details are reflecting in the Admin console, please contact Adobe Support Team and they can update the same from their end by taking an email authorization from the new email address. 

 

Pleae click below to contact Adobe staff to help || Chat help: Mon - Fri  5am - 7pm  (US Pacific Time). Be sure to remain signed in with your Adobe ID before accessing the link belowCreative Cloud support (all Creative Cloud customer service issues). Go to  https://helpx.adobe.com/contact.html,  and click chat icon on the bottom-right of the page.   

 

Thank you.

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