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change invoice information

New Here ,
Dec 16, 2019

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Hi,

I want to change my company name and tax number on invoice. I wrote to chat but adobe not connected to chat and didnt answer. You are so bad...

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Acrobat, Admin console, Enterprise, Licensing, Manage account, Services and storage

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change invoice information

New Here ,
Dec 16, 2019

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Hi,

I want to change my company name and tax number on invoice. I wrote to chat but adobe not connected to chat and didnt answer. You are so bad...

Topics

Acrobat, Admin console, Enterprise, Licensing, Manage account, Services and storage

Views

502

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Dec 16, 2019

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You shoud be able to provide your tax information by Editing your Payment information. I'm not too sure abou tthe company name though. See https://helpx.adobe.com/enterprise/using/accounts.html#Editpaymentmethod

 

If you're unable to do it, please open a case from the Admin Console > Support tab. Our support team should be able to do this on your behalf.

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m_fatih LATEST
New Here ,
Dec 16, 2019

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But I want to change company name and tax id.
I wrote support and they said remove team and create team. Ok I said yes. So after remove team, Adobe said "you will buy new licence". Why do i order new? I paid licence 3 days ago. They think team and order are same words so team=order!!!!!

Now I dont have licence. They removed my paid licence!!!

It is ridiculous

 

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