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Code 201 when installing the Creative Cloud desktop app with CCT membership

Community Beginner ,
May 31, 2018

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I've been having the same problem for months now. Our IT person has spent hours on the phone with Adobe techs and has done everything firewall related there is. Customers should not have to uninstall and reinstall and use a cleaner and reinstall again and again and again. This is completely ridiculous and I can't tell you how many hours of wasted time I've spent trying to resolve this.

CCAM55, I would recommend that you encourage your I.T. department to schedule an expert support session.  They are included with the Team membership and will allow the network restrictions to be resolved on the work network.  If you are in a restricted network environment then you may continue to experience errors with any network-related features of the Creative Cloud for Team membership. 

There are additional solutions for Creative Cloud for Team members, that your I.T. department is not currently using otherwise you would not encounter Error 201.

I am sorry that you are facing these errors, CCAM55 but I do not believe you will be able to resolve them yourself.  Please reference Creative Cloud for teams when contacting your I.T. department so they can schedule an expert session.

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Code 201 when installing the Creative Cloud desktop app with CCT membership

Community Beginner ,
May 31, 2018

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I've been having the same problem for months now. Our IT person has spent hours on the phone with Adobe techs and has done everything firewall related there is. Customers should not have to uninstall and reinstall and use a cleaner and reinstall again and again and again. This is completely ridiculous and I can't tell you how many hours of wasted time I've spent trying to resolve this.

CCAM55, I would recommend that you encourage your I.T. department to schedule an expert support session.  They are included with the Team membership and will allow the network restrictions to be resolved on the work network.  If you are in a restricted network environment then you may continue to experience errors with any network-related features of the Creative Cloud for Team membership. 

There are additional solutions for Creative Cloud for Team members, that your I.T. department is not currently using otherwise you would not encounter Error 201.

I am sorry that you are facing these errors, CCAM55 but I do not believe you will be able to resolve them yourself.  Please reference Creative Cloud for teams when contacting your I.T. department so they can schedule an expert session.

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Adobe Employee ,
May 31, 2018

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CCAM55, sorry you are personally facing Error 201 when installing Adobe Creative Cloud applications.  If you have an I.T. department then what type of a Creative Cloud membership are you using?  Do you have an individual membership or did your work purchase a Creative Cloud for Team or Enterprise membership?

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Community Beginner ,
May 31, 2018

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It's Creative Cloud for Team.

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Adobe Employee ,
May 31, 2018

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Branching to a new discussion and moving the discussion to the Deployment for Creative Cloud for Team, Enterprise, & CS forum.

Thanks for the clarification, CCAM55.  If you are facing network errors then please work with your I.T. department to deploy any needed updates to the computer.  Please feel free to reference https://helpx.adobe.com/content/dam/help/attachments/cct_onboarding_guide.pdf which provides details on how to get started with a Creative Cloud for Team membership.

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Community Beginner ,
May 31, 2018

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I have the Creative Cloud Desktop app installed; just can't do updates. Once the update locks up (usually at 35%), I am unable to use any of my previously-synced Typekit fonts, even though I'm logged in and have the CC desktop app running. Very frustrating to go through this every day.

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Adobe Employee ,
May 31, 2018

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CCAM55, I would recommend that you encourage your I.T. department to schedule an expert support session.  They are included with the Team membership and will allow the network restrictions to be resolved on the work network.  If you are in a restricted network environment then you may continue to experience errors with any network-related features of the Creative Cloud for Team membership. 

There are additional solutions for Creative Cloud for Team members, that your I.T. department is not currently using otherwise you would not encounter Error 201.

I am sorry that you are facing these errors, CCAM55 but I do not believe you will be able to resolve them yourself.  Please reference Creative Cloud for teams when contacting your I.T. department so they can schedule an expert session.

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