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Combine accounts

New Here ,
Nov 05, 2019

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I have accidentally purchased the acrobat pro on my previous username/account that I no longer can access.. Is it possible to combine the two accounts? Thank you
Adobe Community Professional
Correct answer by Tacafy大尉 | Adobe Community Professional

Good morning.
If you are unable to access your account, you will need to consult support, cancel the accidentally signed Acrobat Pro, and repurchase Acrobat Pro with the correct account.
If you cancel within 14 days of purchase, the full amount will be refunded.

Support:

https://helpx.adobe.com/support.html

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Combine accounts

New Here ,
Nov 05, 2019

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I have accidentally purchased the acrobat pro on my previous username/account that I no longer can access.. Is it possible to combine the two accounts? Thank you
Adobe Community Professional
Correct answer by Tacafy大尉 | Adobe Community Professional

Good morning.
If you are unable to access your account, you will need to consult support, cancel the accidentally signed Acrobat Pro, and repurchase Acrobat Pro with the correct account.
If you cancel within 14 days of purchase, the full amount will be refunded.

Support:

https://helpx.adobe.com/support.html

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66

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 05, 2019

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Good morning.
If you are unable to access your account, you will need to consult support, cancel the accidentally signed Acrobat Pro, and repurchase Acrobat Pro with the correct account.
If you cancel within 14 days of purchase, the full amount will be refunded.

Support:

https://helpx.adobe.com/support.html


TkfY(ACP),JAPAN

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