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Confirmation of activated product - Adobe Acrobat Pro 2017 (Classic)

New Here ,
Aug 27, 2018

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Hi there, we have a customized (mst) version of Adobe acrobat Pro 2017 which requires our users to create Adobe ID to sign in and activate the product.

My question is when signing into our Adobe account online should we see Adobe Acrobat Pro 2017 under 'My plans?' If it doesn't show up there, is there anyway to tell that the product is active before a potential trial expiry message appears? We have the serial entered as part of the customization and internet access to activate/verify.

Ordinarily I would expect to see it under the Help/About menu but I don't see confirmation of activation anywhere.

Just a bit confused!

Thanks

[Question moved to the Enterprise Deployment (Acrobat and Reader) forum. -Mod]

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Confirmation of activated product - Adobe Acrobat Pro 2017 (Classic)

New Here ,
Aug 27, 2018

Copy link to clipboard

Copied

Hi there, we have a customized (mst) version of Adobe acrobat Pro 2017 which requires our users to create Adobe ID to sign in and activate the product.

My question is when signing into our Adobe account online should we see Adobe Acrobat Pro 2017 under 'My plans?' If it doesn't show up there, is there anyway to tell that the product is active before a potential trial expiry message appears? We have the serial entered as part of the customization and internet access to activate/verify.

Ordinarily I would expect to see it under the Help/About menu but I don't see confirmation of activation anywhere.

Just a bit confused!

Thanks

[Question moved to the Enterprise Deployment (Acrobat and Reader) forum. -Mod]

Topics

Acrobat

Views

146

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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