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Create a package, can't select "Redirect to internal Adobe update server", it's greyed out.

Explorer ,
Feb 12, 2020

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Hi,

 

When I use the desktop app to create install packages I have no problems adding the override files, but that only works for 2018 and older apps.

 

When I try and use the web-based tools, the Redirect to internal Adobe update server option is greyed out.

Any ideas?

 

OK,

 

I figured it out, you need to add the ovveride XML in prefs, first, then the option appears!

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Creative Cloud, Installation

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Create a package, can't select "Redirect to internal Adobe update server", it's greyed out.

Explorer ,
Feb 12, 2020

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Hi,

 

When I use the desktop app to create install packages I have no problems adding the override files, but that only works for 2018 and older apps.

 

When I try and use the web-based tools, the Redirect to internal Adobe update server option is greyed out.

Any ideas?

 

OK,

 

I figured it out, you need to add the ovveride XML in prefs, first, then the option appears!

Topics

Creative Cloud, Installation

Views

342

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Feb 16, 2020

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You can check our help document for step by step process: https://helpx.adobe.com/enterprise/package/help/update-server-setup-tool.html.

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PSISRAEL LATEST
Explorer ,
Feb 17, 2020

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Yes, thanks. It wasn't SUPER obvious, but I figured it out!

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