I think there is a state bug in the way the Creative Cloud app on Mac detects network changes (or not).
I was on a network that used proxies and did not use any Adobe apps.
I've returned to a different network where proxies are not required.
The Creative Cloud menu bar option only now opens up to a screen requesting proxy sign in. Can't exit that screen. There is no option to skip this and just work with creative cloud (I needed to invite someone - quickly - but wasting time).
Need to recheck the network status to know if proxies are required or let the user skip this.
Copy link to clipboard
If the machine is now on a different network (non-proxy environment) now, kindly close the application and services using task manager and re-launch the app. You can try after restarting the machine. Clearing the cache files from SLCache (C:/Program Files(x86)/Common Files/Adobe), SLStore (C:/Program Data(Hidden Folder)/Adobe), and OOBE (User directory>App Data>Local>Adobe) might work.
Thanks for the suggestion. Do you have the equivalent instructions for Mac?
Yes, you can remove the cached file from the following locations on Mac:
> /Library/Application Support/Adobe/SLCache
> /Library/Application Support/Adobe/SLStore
> ~/library/>Application Support>Adobe>OOBE