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Creative Cloud Desktop 4.7.0.400 prompts for proxy credentials; but 4.5.0.331 does not

Community Beginner ,
Oct 18, 2018

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We are using a privoxy white-listing proxy server which does not require authentication and works flawlessly with Creative Cloud Desktop 4.5.0.331; but any artists who have updated to 4.7.0.400 get prompted for proxy credentials that do not exist. I am guessing that 4.7.0.400 requires access to one or more servers that are not listed in the support documentation for required sites (https://helpx.adobe.com/enterprise/kb/network-endpoints.html​). I have white-listed all of the following (the plus sign acts as a wildcard on privoxy, so some of these are probably redundant; but I have them in place, just in case I am reading the documentation incorrectly):

+. services.adobe.com

+.acrobat.com

+.adbecrsl.com

+.adobe.com

+.adobecc.com

+.adobecce.com

+.adobeccstatic.com

+.adobedtm.com

+.adobeexchange.com

+.adobejanus.com

+.adobeku.com

+.adobelogin.com

+.adobeoobe.com

+.adoberevel.com

+.adobesc.com

+.adobetag.com

+.bam.nr-data.net

+.behance.net

+.businesscatalyst.com

+.creativecloud.com

+.ctldl.windowsupdate.com

+.demandbase.com

+.demdex.net

+.digicert.com

+.echocdn.com

+.echosign.com

+.edgefonts.net

+.ftcdn.net

+.geotrust.com

+.globalsign.com

+.godaddy.com

+.licenses.adobe.com

+.macromedia.com

+.newrelic.com

+.okta.com

+.oktacdn.com

+.oktapreview.com

+.omniroot.com

+.omniture.com

+.omtrdc.net

+.oobesaas.adobe.com

+.photoshop.com

+.symantec.com

+.symcb.com

+.symcd.com

+.thawte.com

+.typekit.com

+.typekit.net

+.verisign.com

+.worldsecuresystems.com

+adobe.io

+a3.behance.net

+acc.adobeoobe.com

+acrobat.com

+activate.redshift3d.com

+adbemdigitalmediarebootprod2.112.2o7.net

+adobe.com

+adobe.demdex.net

+adobe.io

+adobe.ly

+adobe.tt.omtrdc.net

+adobeexchange.com

+adobeid-na1.services.adobe.com

+adobelogin.prod.ims.adobejanus.com

+aedash.adobe.com

+amazonaws.com

+ams.adobe.com

+ans.oobesas.adobe.com

+api-cna01.adobe-services.com

+api.adobe.io

+api.behance.net

+api.demandbase.com

+api.typekit.com

+ardownload.adobe.com

+ardownload2.adobe.com

+armmf.adobe.com

+as.ftcdn.net

+as1.ftcdn.net

+assets.adobe.com

+assets.adobedtm.com

+assets2.adobe.com

+bam.nr-data.net

+build.phonegap.com

+businesscatalyst.com

+cc-api-assets.adobe.io

+cc-api-cp.adobe.io

+cc-api-image-x.adobe.io/agctosvg

+cc-api-image.adobe.io/createagc

+cc-api-sharedproductions-prerelease.adobe.io

+cc-api-storage.adobe.io

+cc-api-teamprojects-an1.adobe.io

+cc-api-teamprojects-ew1.adobe.io

+cc-api-teamprojects-ue1.adobe.io

+cc-api-teamprojects.adobe.io

+cc-collab.adobe.io

+ccmdl.adobe.com

+ccmdls.adobe.com

+cdn-ffc.oobesaas.adobe.com/*

+cdn.tt.omtrdc.net

+color.adobe.com

+comments.adobe.io

+creative.adobe.com

+cs.licenses.adobe.com

+data.typekit.net

+digitalpublishing.acrobat.com

+dnzuu5synxxfk.cloudfront.net

+docs.aws.amazon.com/general/latest/gr/ +rande.html#s3_region

+dpm.demdex.net

+echosign.adobe.com

+exception.licenses.adobe.com

+federatedid-na1.services.adobe.com

+ffc-icons.oobesaas.adobe.com

+helpx.adobe.com

+ displayapi.telescope.tv

+secureapi-cloud.votenow.tv

+voteapi-cloud.telescope.tv

+ims-na1.adobelogin.com

+ims-prod06.adobelogin.com

+ims-prod07.adobelogin.com

+indd.adobe.com

+lcs-entitlement.adobe.io/v1/trial

+licensing.adobe.com

+lm.licenses.adobe.com

+na1e-acc.services.adobe.com

+na1r.services.adobe.com

+ocsp.globalsign.com/rootr1

+ocsp.verisign.com

+oobe.adobe.com

+p.typekit.net

+photoshop.com

+polka.typekit.com

+prod.acp.adobeoobe.com

+s3.amazonaws.com

+s3+.amazonaws.com

+scproxy-prod.adobecc.com

+services.prod.ims.adobejanus.com

+spark.adobe.com

+sstats.adobe.com

+state.typekit.net

+stock.adobe.com

+store1.adobe.com

+store2.adobe.com

+store3.adobe.com

+story.adobe.com

+supportanyware.adobe.io

+swupdl.adobe.com

+swupmf.adobe.com

+typekit.com

+use.edgefonts.net

+use.typekit.com

+use.typekit.net

+www-prod.adobesunbreak.com

+www.adobe.com

+www.adobeexchange.com/api

+www.adoberevel.com

+www.adobetag.com

+www.myportfolio.com

+wwwimages.adobe.com

+wwwimages2.adobe.com

Can someone please identify why Creative Cloud Desktop 4.7.0.400 falsely prompts for credentials for a proxy server that does not ask for authentication, and which works properly with 4.5.0.331?

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Creative Cloud Desktop 4.7.0.400 prompts for proxy credentials; but 4.5.0.331 does not

Community Beginner ,
Oct 18, 2018

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We are using a privoxy white-listing proxy server which does not require authentication and works flawlessly with Creative Cloud Desktop 4.5.0.331; but any artists who have updated to 4.7.0.400 get prompted for proxy credentials that do not exist. I am guessing that 4.7.0.400 requires access to one or more servers that are not listed in the support documentation for required sites (https://helpx.adobe.com/enterprise/kb/network-endpoints.html​). I have white-listed all of the following (the plus sign acts as a wildcard on privoxy, so some of these are probably redundant; but I have them in place, just in case I am reading the documentation incorrectly):

+. services.adobe.com

+.acrobat.com

+.adbecrsl.com

+.adobe.com

+.adobecc.com

+.adobecce.com

+.adobeccstatic.com

+.adobedtm.com

+.adobeexchange.com

+.adobejanus.com

+.adobeku.com

+.adobelogin.com

+.adobeoobe.com

+.adoberevel.com

+.adobesc.com

+.adobetag.com

+.bam.nr-data.net

+.behance.net

+.businesscatalyst.com

+.creativecloud.com

+.ctldl.windowsupdate.com

+.demandbase.com

+.demdex.net

+.digicert.com

+.echocdn.com

+.echosign.com

+.edgefonts.net

+.ftcdn.net

+.geotrust.com

+.globalsign.com

+.godaddy.com

+.licenses.adobe.com

+.macromedia.com

+.newrelic.com

+.okta.com

+.oktacdn.com

+.oktapreview.com

+.omniroot.com

+.omniture.com

+.omtrdc.net

+.oobesaas.adobe.com

+.photoshop.com

+.symantec.com

+.symcb.com

+.symcd.com

+.thawte.com

+.typekit.com

+.typekit.net

+.verisign.com

+.worldsecuresystems.com

+adobe.io

+a3.behance.net

+acc.adobeoobe.com

+acrobat.com

+activate.redshift3d.com

+adbemdigitalmediarebootprod2.112.2o7.net

+adobe.com

+adobe.demdex.net

+adobe.io

+adobe.ly

+adobe.tt.omtrdc.net

+adobeexchange.com

+adobeid-na1.services.adobe.com

+adobelogin.prod.ims.adobejanus.com

+aedash.adobe.com

+amazonaws.com

+ams.adobe.com

+ans.oobesas.adobe.com

+api-cna01.adobe-services.com

+api.adobe.io

+api.behance.net

+api.demandbase.com

+api.typekit.com

+ardownload.adobe.com

+ardownload2.adobe.com

+armmf.adobe.com

+as.ftcdn.net

+as1.ftcdn.net

+assets.adobe.com

+assets.adobedtm.com

+assets2.adobe.com

+bam.nr-data.net

+build.phonegap.com

+businesscatalyst.com

+cc-api-assets.adobe.io

+cc-api-cp.adobe.io

+cc-api-image-x.adobe.io/agctosvg

+cc-api-image.adobe.io/createagc

+cc-api-sharedproductions-prerelease.adobe.io

+cc-api-storage.adobe.io

+cc-api-teamprojects-an1.adobe.io

+cc-api-teamprojects-ew1.adobe.io

+cc-api-teamprojects-ue1.adobe.io

+cc-api-teamprojects.adobe.io

+cc-collab.adobe.io

+ccmdl.adobe.com

+ccmdls.adobe.com

+cdn-ffc.oobesaas.adobe.com/*

+cdn.tt.omtrdc.net

+color.adobe.com

+comments.adobe.io

+creative.adobe.com

+cs.licenses.adobe.com

+data.typekit.net

+digitalpublishing.acrobat.com

+dnzuu5synxxfk.cloudfront.net

+docs.aws.amazon.com/general/latest/gr/ +rande.html#s3_region

+dpm.demdex.net

+echosign.adobe.com

+exception.licenses.adobe.com

+federatedid-na1.services.adobe.com

+ffc-icons.oobesaas.adobe.com

+helpx.adobe.com

+ displayapi.telescope.tv

+secureapi-cloud.votenow.tv

+voteapi-cloud.telescope.tv

+ims-na1.adobelogin.com

+ims-prod06.adobelogin.com

+ims-prod07.adobelogin.com

+indd.adobe.com

+lcs-entitlement.adobe.io/v1/trial

+licensing.adobe.com

+lm.licenses.adobe.com

+na1e-acc.services.adobe.com

+na1r.services.adobe.com

+ocsp.globalsign.com/rootr1

+ocsp.verisign.com

+oobe.adobe.com

+p.typekit.net

+photoshop.com

+polka.typekit.com

+prod.acp.adobeoobe.com

+s3.amazonaws.com

+s3+.amazonaws.com

+scproxy-prod.adobecc.com

+services.prod.ims.adobejanus.com

+spark.adobe.com

+sstats.adobe.com

+state.typekit.net

+stock.adobe.com

+store1.adobe.com

+store2.adobe.com

+store3.adobe.com

+story.adobe.com

+supportanyware.adobe.io

+swupdl.adobe.com

+swupmf.adobe.com

+typekit.com

+use.edgefonts.net

+use.typekit.com

+use.typekit.net

+www-prod.adobesunbreak.com

+www.adobe.com

+www.adobeexchange.com/api

+www.adoberevel.com

+www.adobetag.com

+www.myportfolio.com

+wwwimages.adobe.com

+wwwimages2.adobe.com

Can someone please identify why Creative Cloud Desktop 4.7.0.400 falsely prompts for credentials for a proxy server that does not ask for authentication, and which works properly with 4.5.0.331?

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Adobe Community Professional ,
Oct 18, 2018

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Abambo LATEST
Adobe Community Professional ,
Oct 18, 2018

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Me too, I'm behind a proxy, but I do not get asked any credentials.I'm on Windows 7.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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