Creative Cloud gets struck at 42%

[shivab25297830]

after download cc 2017 its get hang on 42%. please see image of it

Need help to solve that problem everything i have done but no solutions after spending 6 hours no result.

please help me how to solve cc 2017 code205

[kglad]

empty your temp and tmp folders

quit your desktop app

right click the app exe>click 'run as administrator'

retry downloading

[ctechm31285750]

Hey kglad,

Where can I find the temp files and is this the only fix?

[Govardhan.V]

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

%temp%

It will open Temp folder. ( You can skip the files which cannot be deleted )

[Kadza_Neon]

we tried that and it did not work any other suggestions. If seems it is having issue with the files it is downloading from Adobe site.

[Kadza_Neon]

we also did the clean

and tried to download and reinstall cloud gets stuck at 40>42%

[Govardhan.V]

If you are using Wireless/ Wifi Connection , try with wired Ethernet Internet connection.

If you are using Office / Corporate Internet , try with Personal/ Home Internet.

If you are using Personal and wired Internet connection  , try with Uninstallation of Adobe Creative Cloud app and reinstall the same using Offline installer.

Step 1)

Uninstall Adobe Creative Cloud app.

Step 2)

Navigate to C:\Program Files (x86)\Adobe.

Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]

Unable to delete??? rename it to Adobe Creative Cloud-old.

Step 3

Click on below link and open CS 6 download page , do not download anything from there , simply keep it open.

Download Adobe Creative Suite 6 applications

Step 4)

Once the CS 6 download page is opened ,  download CC standalone installer from below link , use the same for installation.

http://trials2.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx4_1_1_202.zip?red=a&tduid=8e8aa70185768a719...

Extract Zip file and run setup and check.

Still same ?? let us know .

[Kadza_Neon]

Tried all the steps and get same thing got to 42% and get that error 205 which is having issue with the files it is downloading form Adobe.

tried the install 2x same issue

[rfg2]

The new ACCC App has released the version of 4.2.0.211. Can U offer the offline download links？thanks~~

[rpandita]

Hi rfg2@163.com

Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

~Rohit

[Govardhan.V]

Version 4.2.0.218

http://ccmdl.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx4_2_0_218.zip

[rfg2]

Thank u for 1000000000000 times and a super kiss followed~~~~~

your link is ultra helpful~~~

here is my download links collections~~~

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-apps-download.html

https://helpx.adobe.com/photoshop/kb/uptodate.html?sdid=XT3PH8LV#NotConnected

https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

https://helpx.adobe.com/acrobat/kb/acrobat-2017-downloads.html

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-download.html

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Govardhan.V · Accepted solution]

Download links :

Download Creative Cloud desktop app

[Kadza_Neon]

We have noticed that all our MAC users are having no issue with updating CC, but the users with PC all get stuck between 40 and 42%

[Govardhan.V]

Did you tried with Offline installer file which is 316MB in size?

[Kadza_Neon]

yes downloaded it, unzipped and ran setup.

should I take PC off internet and then do the install or does it mater, I am remotely logged into the PC.

I can go to his desk and try if you think it will make a difference

[Kadza_Neon]

Tried to do setup off line just failed immediately and it needs the internet to complete

[KanikaS]

Moving to Creative Cloud Download & Install​

[Govardhan.V]

Is it Office network ?

[ivibear]

I'm using Mac and having this issue. Consistently getting stuck at 43%. Really frustrating.

I've deleted download files, restarted, and began download from scratch a gazillion times. Nothing is working.

Uggggghhhhhh.

[Bani Verma]

Moving to Deployment for Creative Cloud for Team, Enterprise, & CS​

[Javaun94]

If you're on wifi, try to use mobile hotspot from your cell phone plan. That solved my problem!!

[moudzkrayem@gmail.com]

Dude just download the full cc app from here
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
this way it doesnt need to retrieve all the installation files online