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When I try to install the creative cloud, it just errors saying that the creative cloud is required to resolve the problem. Also, when I try to uninstall the program from the control panel, (because for some reason it thinks it is installed) it just does nothing and doesn't uninstall. I'm running the program on a brand new surface pro and using an account provided by my school district.
Thanks, Aaron, the discussion was moved to the correct spot and is now located in the Enterprise & Teams forum. For your next steps please contact your educational institutions Creative Cloud plan administrator for assistance.
If you are a Creative Cloud plan administrator then please use the process listed in https://helpx.adobe.com/enterprise/using/admin-console.html to submit a support case through the admin console.
The suggestions and solutions that you see via Social Media, and in the
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Aaron, what type of Creative Cloud membership are you attempting to use on the computer? I am not seeing an individual membership assigned to the e-mail address you used to post to this public discussion forum. Do you own and manage the computer and network that you are attempting to utilize a Creative Cloud membership on?
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Yes, I own the computer and network, but the membership i'm using is "Adobe for Enterprise" and has all 39 apps included
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Thanks, Aaron, the discussion was moved to the correct spot and is now located in the Enterprise & Teams forum. For your next steps please contact your educational institutions Creative Cloud plan administrator for assistance.
If you are a Creative Cloud plan administrator then please use the process listed in https://helpx.adobe.com/enterprise/using/admin-console.html to submit a support case through the admin console.
The suggestions and solutions that you see via Social Media, and in the other discussion forums, are likely not applicable to your circumstances, Aaron.