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Creative Cloud Packager

Community Beginner ,
Oct 26, 2017

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I am attempting to run creative cloud packager for mac.  It just hangs while loading and it just says "please wait for a moment"

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Creative Cloud Packager

Community Beginner ,
Oct 26, 2017

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I am attempting to run creative cloud packager for mac.  It just hangs while loading and it just says "please wait for a moment"

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Adobe Community Professional ,
Oct 26, 2017

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Adobe Employee ,
Oct 26, 2017

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Hi eloya60556238

Try this.

1. Restart your Mac.

2. Download and install the latest version of Creative cloud packager.

     https://ccmdls.adobe.com/AdobeProducts/KCCP/1/osx10/CCPLauncher.dmg

3. If the above step doe snot work, Navigate to utilities - Adobe Application manager and move it to trash.

4. Now re-install CCP that was downloaded using link mentioned earlier.

Please let us know if this works.

~Rohit

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Community Beginner ,
Oct 31, 2017

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I tried the above and it is still doing this:

Screen Shot 2017-10-31 at 2.42.47 PM.jpg

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rpandita LATEST
Adobe Employee ,
Nov 02, 2017

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Hi eloya60556238 ,

Can you please check if you can see the same behaviour on a different machine ?

~Rohit

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