Creative Cloud server "ccmdls.adobe.com"

[michaelc76114112]

I am attempting to install a packaged version of Adobe Creative Cloud onto a PC which fails to connect to the internet to carry out the installation.

Various urls have been whitelisted by the security and third party teams I work with. They have advised that the issue is with Adobe as they recieve the following error when attempting install:

You don't have permission to access "http://ccmdls.adobe.com/" on this server.

Reference #18.363cd717.1491991541.3d0baa

Does anyone know if there currently an issue with the server mentioned at all? The url has been added to a No Auth and No Protocol Detect list.

On the 5th of April, I was able to successfully install Creative Cloud on a laptop by bypassing the proxy entirely so surely this menas that there is a block in place within the proxy my company has in place?

Is anyone able to confirm that the server is fully operational and working as expected please?

Many thanks.

[kglad]

[moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]

[alisterblack · Accepted solution]

Hi,

Please refer to the full list of Adobe endpoints which require to be whitelisted at https://helpx.adobe.com/content/dam/help/attachments/Creative_Cloud_for_enterprise_Service_Endpoints... - this includes the endpoint you note.