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Cs6 Design and Web Premium

New Here ,
Sep 16, 2016

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I'm trying to figure out how to download:  Cs6 Design and Web Premium.  We previously purchased this product on CD disk in 2013.  The disk was purchased for Academic use and had 4 licenses.  The original CD has been lost and I'd like to download a single copy of software to a new computer (Dell Optiplex 780, 64-bit, Windows 7; 4Gb RAM).  I retained the SN from the original installation disk.  But under my Adobe account, the SN is not recognized as valid and I also cannot register the SN as an old product.  Plaese help.  Not sure if: 1) purchasing through our academic vendor 2) purchasing on a CD originally or 3) creative cloud or whether other download portals are at issue here?  Need some direction?

Thanks,

Paul

UMass Medical

You can download CS6 from Download Adobe Creative Suite 6 applications

However if your serial number is a volume serial you will need a volume installer, which should be available under your account in the Licensing Website. licensing.adobe.com

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Cs6 Design and Web Premium

New Here ,
Sep 16, 2016

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I'm trying to figure out how to download:  Cs6 Design and Web Premium.  We previously purchased this product on CD disk in 2013.  The disk was purchased for Academic use and had 4 licenses.  The original CD has been lost and I'd like to download a single copy of software to a new computer (Dell Optiplex 780, 64-bit, Windows 7; 4Gb RAM).  I retained the SN from the original installation disk.  But under my Adobe account, the SN is not recognized as valid and I also cannot register the SN as an old product.  Plaese help.  Not sure if: 1) purchasing through our academic vendor 2) purchasing on a CD originally or 3) creative cloud or whether other download portals are at issue here?  Need some direction?

Thanks,

Paul

UMass Medical

You can download CS6 from Download Adobe Creative Suite 6 applications

However if your serial number is a volume serial you will need a volume installer, which should be available under your account in the Licensing Website. licensing.adobe.com

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Adobe Community Professional ,
Sep 17, 2016

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Adobe Employee ,
Sep 19, 2016

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You can download CS6 from Download Adobe Creative Suite 6 applications

However if your serial number is a volume serial you will need a volume installer, which should be available under your account in the Licensing Website. licensing.adobe.com

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New Here ,
Nov 23, 2016

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I d.l. premium suite to recover what I lost to a hard drive crash, but now the system is stating the product I d.l. from adobe is missing a file? and is asking me to d.l. adobe advisor?

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Adobe Community Professional ,
Nov 23, 2016

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attach a screenshot of the error message, if it's in english.

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New Here ,
Nov 23, 2016

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Adobe Employee ,
Nov 24, 2016

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