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CS6 Uninstall

Community Beginner ,
Sep 17, 2019

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I tried using the Cleanup Tool, but get this left over: 

 

No entries in Program Files anymore.

 

I had initially tried uninstalling using https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

I used this command: AdobeCreativeCloudCleanerTool.exe ‐‐removeAll= CREATIVECLOUDCS6PRODUCTS

 

That completes almost immediately and nothing happens other than removing the Creative Cloud icon.

 

Then I ran AdobeCreativeCloudCleanerTool.exe --createCleanup=

 

I got the XML file and ran the tool and that's how I ended up with the picture above and no entry in Add/Remove.

 

Next steps?  I plan on imaging these machines just to clean up the mess left behind, but really Adobe?  Why doesn't the cleanup tool actually clean anything?

 

 

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CS6 Uninstall

Community Beginner ,
Sep 17, 2019

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I tried using the Cleanup Tool, but get this left over: 

 

No entries in Program Files anymore.

 

I had initially tried uninstalling using https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

I used this command: AdobeCreativeCloudCleanerTool.exe ‐‐removeAll= CREATIVECLOUDCS6PRODUCTS

 

That completes almost immediately and nothing happens other than removing the Creative Cloud icon.

 

Then I ran AdobeCreativeCloudCleanerTool.exe --createCleanup=

 

I got the XML file and ran the tool and that's how I ended up with the picture above and no entry in Add/Remove.

 

Next steps?  I plan on imaging these machines just to clean up the mess left behind, but really Adobe?  Why doesn't the cleanup tool actually clean anything?

 

 

Topics

Enterprise, Troubleshooting

Views

375

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Adobe Community Professional ,
Sep 18, 2019

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日本語ですが、フォルダーの手動による削除も説明した文書がありますので、参考にしてはどうでしょうか。

https://community.adobe.com/t5/Get-Started/Adobe%E3%81%AB%E9%96%A2%E9%80%A3%E3%81%99%E3%82%8B%E3%83%...

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Community Beginner ,
Sep 25, 2019

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Not helpful at all. Maybe read my post.

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