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dear Community,
we need a data processing agreement with Adobe.
To get one, we have contacted Adobe by using this online contact form: EU Data Processing Agreement
A reply from the Adobe legal department says, that we not exist within the system.
We have a license for the "Adobe Cloud for Teams" and the German support says that we have concluded a contract with Adobe.
Is it only possible to get a data processing agreement with Adobe, if we are a enterprise customer?
Is there no possibility for Teams to get one?
Thanks for Your Help
Hi,
I have had confirmation from our legal team that this applies to Enterprise ETLA customers only.
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Did you purchase via a reseller? It may be that your agreement is associated with your reseller rather than yourself.
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HI alisterblack,
we bought directly from the Adobe-Website.
Best Regards
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Hi,
I have had confirmation from our legal team that this applies to Enterprise ETLA customers only.