Highlighted

DC Reader usage for non-DC users

New Here ,
Sep 13, 2018

Copy link to clipboard

Copied

hi

we face a problem on multiuser devices.

User A has Arcobat DC license and gets DC software installed on his device.

user B has only READER installed on B's device.

User A now works on B's device -> DC will be installed, READER uninstalled.

User B returns and cannot work with READER included in DC installation.

What is the right procedure to provide READER to all and DC to moving users?

BR

Markus

Topics

Acrobat

Views

140

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

DC Reader usage for non-DC users

New Here ,
Sep 13, 2018

Copy link to clipboard

Copied

hi

we face a problem on multiuser devices.

User A has Arcobat DC license and gets DC software installed on his device.

user B has only READER installed on B's device.

User A now works on B's device -> DC will be installed, READER uninstalled.

User B returns and cannot work with READER included in DC installation.

What is the right procedure to provide READER to all and DC to moving users?

BR

Markus

Topics

Acrobat

Views

141

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Sep 13, 2018

Copy link to clipboard

Copied

What I forgot!

Of course the solution should work on WIN7 and WIN10 environments.

Sorry!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Most Valuable Participant ,
Sep 14, 2018

Copy link to clipboard

Copied

I do not understand what you mean by "Reader included in DC application". There is Acrobat Reader and there is Acrobat (Pro or Standard). Both are part of the DC family.

Users need to install the software for which they have a license. The software won't just work out what to do, they are different products. If a user uses a machine temporarily with their software, they need to sign out and uninstall before returning the use of the machine.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Sep 25, 2018

Copy link to clipboard

Copied

Within a DC installation, reader binaries are installed in reader-directory of the DC installation.

In our professional infrastructure users do not have permissions to install and uninstall.

User A leaves B's devices without uninstalling DC.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Most Valuable Participant ,
Sep 25, 2018

Copy link to clipboard

Copied

Then the enterprise must manage the uninstall somehow.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...