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Deactivate Adobe CS 6 online?

New Here ,
Apr 21, 2016

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HI, our company bought a volume licensing of Adobe CS 6. Recently, one of our employee quit his job and we would like to deactivate the Adobe software we installed on his laptop. He brought his laptop home and we cannot reach him anymore. How can we deal with this?

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Deactivate Adobe CS 6 online?

New Here ,
Apr 21, 2016

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HI, our company bought a volume licensing of Adobe CS 6. Recently, one of our employee quit his job and we would like to deactivate the Adobe software we installed on his laptop. He brought his laptop home and we cannot reach him anymore. How can we deal with this?

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Adobe Employee ,
Apr 21, 2016

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Hi 劉 呈顥,

If you have access to the laptop or if you are able to login  to laptop with credentials you can navigate to Help>Deactivate.

If you cannot access the laptop you would not be able to deactivate.

Let us know if you have other issues.

Regards

Sarojini

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LEGEND ,
Apr 21, 2016

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Adobe Employee ,
Apr 27, 2016

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