Deployment Fails & Rolls Back (Windows 10 x64 LTSB 1605)

Report · Nov 07, 2018

I have had issues deploying to Windows 10 LTSB, even a fresh load of windows with all MS updates (but nothing else). I thought it must be XD so deselected that but still get error. I was using the desktop packager and now am using the Admin Console Packager with same issue. I am no longer installing XD or Dimensions. Individual installation using Adobe CC Desktop Launcher of all apps I require appears to work fine. One point is that Explorer.exe quits during install and does not relaunch after install failure/rollback.

Log suggests HDPIM is latest problem (195) but I can't figure out how to resolve. I can't even figure out what HDPIM is...

11/07/18 22:02:21:977 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | Build Version - 1.15.0.68

11/07/18 22:02:21:977 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | Logging Level verbosity Set to 4

11/07/18 22:02:22:315 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | Successfully fetched the optionXML content from MSI database ...

11/07/18 22:02:22:384 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | The OS language detected for Acrobat (en_US)

11/07/18 22:02:22:399 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

11/07/18 22:02:22:402 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | The install language for Acrobat (APRO19.0) from the fallback map (en_US)

11/07/18 22:02:22:403 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | Bootstrapper launch location is :: C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\ASU\Set-up.dat

11/07/18 22:02:22:778 | [INFO] | | ASU | OPM | OPM | | | 2712 | Build Version - 10.0.0.99

11/07/18 22:02:22:778 | [INFO] | | ASU | OPM | OPM | | | 2712 | Logging Level verbosity Set to 4

11/07/18 22:02:22:914 | [WARN] | | ASU | OPM | OPM | | | 2712 | Failed in key1 generation

11/07/18 22:02:22:927 | [WARN] | | ASU | OPM | OPM | | | 2712 | Failed in key1 generation

11/07/18 22:02:22:928 | [WARN] | | ASU | OPM | CryptEngine | | | 2712 | Failed in key1 generation

11/07/18 22:02:22:995 | [WARN] | | ASU | OPM | OPM | | | 2712 | Failed in key3List generation

11/07/18 22:02:22:996 | [ERROR] | | ASU | OPM | CryptEngine | | | 2712 | Failed in key3List generation

11/07/18 22:02:22:997 | [INFO] | | ASU | OPM | OPM | | | 2712 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/07/18 22:02:22:997 | [INFO] | | ASU | OPM | OPM | | | 2712 | No Record found for the input fields in opm_getValueForKey

11/07/18 22:02:27:745 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 7284 | Build Version - 10.0.0.49

11/07/18 22:02:27:746 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 7284 | Logging Level verbosity Set to 4

11/07/18 22:02:27:746 | [INFO] | | ASU | AAMCustomHook | | | CommandLineParser | 7284 | Parsing the command line provided. Number of command line arguments is 3

11/07/18 22:02:27:770 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 7284 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

11/07/18 22:02:27:772 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 7284 | Going to create or update inventory

11/07/18 22:02:28:320 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 7284 | Successfully created or updated updater inventory

11/07/18 22:02:42:083 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | Build Version - 1.15.0.68

11/07/18 22:02:42:083 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | Logging Level verbosity Set to 4

11/07/18 22:02:42:083 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | The return code from the Bootstrapper Process is (0).

11/07/18 22:02:42:095 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 7288 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe" --nonRIBSMode="1" --deploymentFile="C:\Users\ADMINI~1\AppData\Local\Temp\\{2965D3A9-0306-4B89-9FD2-C90316AC8DDD}"

11/07/18 22:05:17:781 | [INFO] | | ASU | OPM | OPM | | | 4260 | Build Version - 10.0.0.130

11/07/18 22:05:17:781 | [INFO] | | ASU | OPM | OPM | | | 4260 | Logging Level verbosity Set to 4

11/07/18 22:05:17:786 | [INFO] | | ASU | OPM | OPM | | | 4260 | Schema version and schema compatibility version are same or greater than current

11/07/18 22:05:17:827 | [WARN] | | ASU | OPM | OPM | | | 4260 | Failed in key1 generation

11/07/18 22:05:17:841 | [WARN] | | ASU | OPM | OPM | | | 4260 | Failed in key1 generation

11/07/18 22:05:17:841 | [WARN] | | ASU | OPM | CryptEngine | | | 4260 | Failed in key1 generation

11/07/18 22:05:17:877 | [WARN] | | ASU | OPM | OPM | | | 4260 | Failed in key3List generation

11/07/18 22:05:17:877 | [ERROR] | | ASU | OPM | CryptEngine | | | 4260 | Failed in key3List generation

11/07/18 22:05:17:878 | [INFO] | | ASU | OPM | OPM | | | 4260 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/07/18 22:05:17:878 | [INFO] | | ASU | OPM | OPM | | | 4260 | No Record found for the input fields in opm_getValueForKey

11/07/18 22:05:24:722 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 7288 | Process creation completed.

11/07/18 22:05:24:722 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | The return code from the Adobe Installer Process is (0).

11/07/18 22:05:24:723 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 7288 | Path to Process :C:\windows\system32\msiexec.exe Process Directory :C:\windows\system32 arguments being passed : /i "C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\INTRA_Adobe_20181107_InternalUpdate.msi" /qn

11/07/18 22:05:38:176 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8172 | Build Version - 1.15.0.68

11/07/18 22:05:38:176 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8172 | Logging Level verbosity Set to 4

11/07/18 22:05:38:176 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8172 | Executing immediate custom action for install mode.

11/07/18 22:05:38:177 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8172 | The CustomActionData string is : mode=install;sourceDir=C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\;installDir=;origDB=C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\INTRA_Adobe_20181107_InternalUpdate.msi;installLang=

11/07/18 22:05:38:177 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8172 | Successfully executed the immediate custom action for install mode .

11/07/18 22:05:57:536 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Build Version - 1.15.0.68

11/07/18 22:05:57:536 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Logging Level verbosity Set to 4

11/07/18 22:05:57:536 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Executing the deferred custom action.

11/07/18 22:05:57:537 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Obtained the following as CustomActionData

11/07/18 22:05:57:537 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | (mode=install;sourceDir=C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\;installDir=;origDB=C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\INTRA_Adobe_20181107_InternalUpdate.msi;installLang=)

11/07/18 22:05:57:537 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Original database path is : C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\INTRA_Adobe_20181107_InternalUpdate.msi

11/07/18 22:05:57:548 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | OptionXML saved at location :: C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7}\\{6A5A7E8F-B5F7-4F7A-A64A-002C4216A16E}

11/07/18 22:05:57:579 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Build Version - 1.15.0.68

11/07/18 22:05:57:579 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Logging Level verbosity Set to 4

11/07/18 22:05:57:579 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | CustomAction Parameters obtained...

11/07/18 22:05:57:579 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | optXMLPath :: C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7}\\{6A5A7E8F-B5F7-4F7A-A64A-002C4216A16E}

11/07/18 22:05:57:579 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | setupBasePath :: C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\

11/07/18 22:05:57:579 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | installDirPath ::

11/07/18 22:05:57:579 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | installLang ::

11/07/18 22:05:57:580 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Initializing Custom Action Data from parameters

11/07/18 22:05:57:580 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Provisioning Tool path is (C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7}\\{2B342A00-60DD-4AE3-BA54-0A8C2CB2BCE1}).

11/07/18 22:05:57:580 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Starting to run the custom action for install mode

11/07/18 22:05:57:580 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | STEP 1: Starting to parse Option XML.

11/07/18 22:05:57:592 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Latest AAM version with the package is (4.7.0.400)...

11/07/18 22:05:57:592 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Match OS lang option selected

11/07/18 22:05:57:592 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Added OS Language (en_US) to the install language fallback.

11/07/18 22:05:57:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Install language fallback contains following languages :

11/07/18 22:05:57:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | (en_US)

11/07/18 22:05:57:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | (en_GB)

11/07/18 22:05:57:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Self-Update BootStrapper Relative Path doesn't exist.

11/07/18 22:05:57:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failure in getting Self-Update Folder Path.

11/07/18 22:05:57:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | No of updates found (0).

11/07/18 22:05:57:594 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | No of HD products found (22).

11/07/18 22:05:57:607 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to get value for conflicting processes...

11/07/18 22:05:57:607 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to parse the conflictProcessInfo for HD media (COPS1.0)...

11/07/18 22:05:57:618 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to get value for conflicting processes...

11/07/18 22:05:57:618 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to parse the conflictProcessInfo for HD media (COSY4.0.1)...

11/07/18 22:05:57:618 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | The media info tag marked for auto-install (COSY) (4.0.1)

11/07/18 22:05:57:623 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to get value for conflicting processes...

11/07/18 22:05:57:623 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to parse the conflictProcessInfo for HD media (LIBS2.15)...

11/07/18 22:05:57:623 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | The media info tag marked for auto-install (LIBS) (2.15)

11/07/18 22:05:57:638 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to get value for conflicting processes...

11/07/18 22:05:57:638 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to parse the conflictProcessInfo for HD media (CDEC1.0.0)...

11/07/18 22:05:57:647 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to get value for conflicting processes...

11/07/18 22:05:57:648 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...

11/07/18 22:05:57:652 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to get value for conflicting processes...

11/07/18 22:05:57:652 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to parse the conflictProcessInfo for HD media (CCXP2.2.1)...

11/07/18 22:05:57:652 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | The media info tag marked for auto-install (CCXP) (2.2.1)

11/07/18 22:05:57:657 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to get value for conflicting processes...

11/07/18 22:05:57:657 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to parse the conflictProcessInfo for HD media (COMP1.1)...

11/07/18 22:05:57:667 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to get value for conflicting processes...

11/07/18 22:05:57:667 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...

11/07/18 22:05:57:693 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to get value for conflicting processes...

11/07/18 22:05:57:693 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to parse the conflictProcessInfo for HD media (CORE1.0)...

11/07/18 22:05:57:708 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Custom deployment path doesnt exist in options XML

11/07/18 22:05:57:708 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to find Royalty Bearing attribute info.

11/07/18 22:05:57:708 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Found the AppsPanel attribute info (true)

11/07/18 22:05:57:708 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Found the AdminPrivilege attribute info (true)

11/07/18 22:05:57:709 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Number of Medias found = 1

11/07/18 22:05:57:711 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{B961796E-141A-47E3-B567-7C2669F5193F}\\{0606E7C3-F08F-4EDF-A674-5F4C8E6FA557}

11/07/18 22:05:57:717 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{B961796E-141A-47E3-B567-7C2669F5193F}\\{E4CDB970-B09D-4AA9-86CB-A81144AA1796}

11/07/18 22:05:57:718 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Conflict process info retrieved (<ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="false">

<ProcessDisplayName>Microsoft Excel</ProcessDisplayName>

</ConflictingProcess><ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="true">

<ProcessDisplayName>Adobe Acrobat 2015</ProcessDisplayName>

<RelativePath>[INSTALLDIR]\Acrobat 2015\Acrobat\Acrobat.exe</RelativePath>

</ConflictingProcess><ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="true">

<ProcessDisplayName>Adobe A

11/07/18 22:05:57:718 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Deployment Manager is running in Install Mode.

11/07/18 22:05:57:719 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | STEP 2: Starting to launch ASU AAM.

11/07/18 22:05:57:719 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Bootstrapper launch location is :: C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\ASU\Set-up.dat

11/07/18 22:05:57:938 | [INFO] | | ASU | OPM | OPM | | | 4904 | Build Version - 10.0.0.99

11/07/18 22:05:57:938 | [INFO] | | ASU | OPM | OPM | | | 4904 | Logging Level verbosity Set to 4

11/07/18 22:05:57:940 | [INFO] | | ASU | OPM | OPM | | | 4904 | Schema version and schema compatibility version are same or greater than current

11/07/18 22:05:57:972 | [WARN] | | ASU | OPM | OPM | | | 4904 | Failed in key1 generation

11/07/18 22:05:57:986 | [WARN] | | ASU | OPM | OPM | | | 4904 | Failed in key1 generation

11/07/18 22:05:57:986 | [WARN] | | ASU | OPM | CryptEngine | | | 4904 | Failed in key1 generation

11/07/18 22:05:58:023 | [WARN] | | ASU | OPM | OPM | | | 4904 | Failed in key3List generation

11/07/18 22:05:58:023 | [ERROR] | | ASU | OPM | CryptEngine | | | 4904 | Failed in key3List generation

11/07/18 22:05:58:023 | [INFO] | | ASU | OPM | OPM | | | 4904 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/07/18 22:05:58:023 | [INFO] | | ASU | OPM | OPM | | | 4904 | No Record found for the input fields in opm_getValueForKey

11/07/18 22:06:22:132 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Build Version - 1.15.0.68

11/07/18 22:06:22:132 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Logging Level verbosity Set to 4

11/07/18 22:06:22:132 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | The return code from the Bootstrapper Process is (0).

11/07/18 22:06:22:134 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Created file with ACC Panel Masked C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml

11/07/18 22:06:22:134 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Starting apply CCP ASU.

11/07/18 22:06:22:134 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Bootstrapper launch location is :: C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\ASU2\Set-up.dat

11/07/18 22:06:22:136 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Build Version - 1.15.0.68

11/07/18 22:06:22:136 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Logging Level verbosity Set to 4

11/07/18 22:06:22:136 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to launch the Bootstrapper process.Stopping the installation process.

11/07/18 22:06:22:136 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | CCP ASU installation failed with ErrorCode (81). Ignoring this ASU failure.

11/07/18 22:06:22:136 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 6384 | Skipping custom installs, either path does not exist or not directory (C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\pre)

11/07/18 22:06:22:466 | [INFO] | | ASU | DeploymentManager | HDPIMWrapper | | | 6384 | Conflict processes not running or killed successfully ...

11/07/18 22:06:22:517 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to find the pdb database.

11/07/18 22:06:22:517 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Failed to get the local payload database handle.

11/07/18 22:06:22:518 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | STEP 3: Starting to launch Bootstrapper of Media (APRO19.0).

11/07/18 22:06:22:518 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | The Bootstrapper seems to be missing(C:\Setup\INTRA_Adobe_20181107_InternalUpdate\Build\Setup\APRO19.0\Set-up.dat). Skipping the installation process.

11/07/18 22:06:22:518 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Correcting Dependencies in local db.

11/07/18 22:06:22:519 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | No media db present on the machine.

11/07/18 22:06:22:519 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | STEP 4: Starting to launch Adobe Installer.

11/07/18 22:06:22:519 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping exception: APRO19.0.

11/07/18 22:06:25:766 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Build Version - 1.15.0.68

11/07/18 22:06:25:766 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Logging Level verbosity Set to 4

11/07/18 22:06:25:767 | [FATAL] | | ASU | DeploymentManager | HDPIMWrapper | | | 6384 | The HDPIM Setup Process return code is (195).Stopping the installation process.

11/07/18 22:06:25:767 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Product Media (AEFT, 16.0) installation failed ...

11/07/18 22:06:25:767 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | No Conflict Process defined, skipping the conflict file creation ...

11/07/18 22:06:30:526 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Build Version - 1.15.0.68

11/07/18 22:06:30:526 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Logging Level verbosity Set to 4

11/07/18 22:06:30:526 | [INFO] | | ASU | DeploymentManager | HDPIMWrapper | | | 6384 | The return code from the HDPIM Setup Process is (0). Successfully installed.

11/07/18 22:06:30:526 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Product Media (COSY, 4.0.1) successfully installed ...

11/07/18 22:06:30:526 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Starting to launch Provisioning Tool for EULA suppression ...

11/07/18 22:06:30:526 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Provisioning tool launch location is :: C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7}\\{2B342A00-60DD-4AE3-BA54-0A8C2CB2BCE1}

11/07/18 22:06:30:527 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 6384 | Path to Process :C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7}\\{2B342A00-60DD-4AE3-BA54-0A8C2CB2BCE1} Process Directory :C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7} arguments being passed :"C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7}\\{2B342A00-60DD-4AE3-BA54-0A8C2CB2BCE1}" --tool=EULA --leid=V7{}CoreSync-2.4.1-Win-GM --eulasuppress

11/07/18 22:06:31:580 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 6384 | Process creation completed.

11/07/18 22:06:31:580 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | The return Code from Provisioning Tool (6).

11/07/18 22:06:31:580 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Provisioning Tool has failed to suppress EULA for the product.

11/07/18 22:06:31:580 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | No Conflict Process defined, skipping the conflict file creation ...

11/07/18 22:06:49:725 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Build Version - 1.15.0.68

11/07/18 22:06:49:726 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Logging Level verbosity Set to 4

11/07/18 22:06:49:726 | [INFO] | | ASU | DeploymentManager | HDPIMWrapper | | | 6384 | The return code from the HDPIM Setup Process is (0). Successfully installed.

11/07/18 22:06:49:726 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Product Media (LIBS, 2.15) successfully installed ...

11/07/18 22:06:49:726 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Starting to launch Provisioning Tool for EULA suppression ...

11/07/18 22:06:49:726 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Provisioning tool launch location is :: C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7}\\{2B342A00-60DD-4AE3-BA54-0A8C2CB2BCE1}

11/07/18 22:06:49:726 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 6384 | Path to Process :C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7}\\{2B342A00-60DD-4AE3-BA54-0A8C2CB2BCE1} Process Directory :C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7} arguments being passed :"C:\Users\ADMINI~1\AppData\Local\Temp\{B83CFC67-BBD4-4EB9-8B16-ECDD15C532D7}\\{2B342A00-60DD-4AE3-BA54-0A8C2CB2BCE1}" --tool=EULA --leid= --eulasuppress

11/07/18 22:06:49:780 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 6384 | Process creation completed.

11/07/18 22:06:49:780 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | The return Code from Provisioning Tool (1).

11/07/18 22:06:49:780 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Provisioning Tool has failed to suppress EULA for the product.

11/07/18 22:06:49:782 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Starting to clean the partially installed payloads.

11/07/18 22:06:49:804 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (AEFT, 16.0) uninstallation, product not installed ...

11/07/18 22:06:49:808 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (AME, 13.0.1) uninstallation, product not installed ...

11/07/18 22:06:49:811 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (AUDT, 12.0) uninstallation, product not installed ...

11/07/18 22:06:49:814 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (DRWV, 19.0) uninstallation, product not installed ...

11/07/18 22:06:49:818 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (FLPR, 19.0) uninstallation, product not installed ...

11/07/18 22:06:49:821 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (IDSN, 14.0) uninstallation, product not installed ...

11/07/18 22:06:49:824 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (ILST, 23.0.1) uninstallation, product not installed ...

11/07/18 22:06:49:827 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (KBRG, 9.0.1) uninstallation, product not installed ...

11/07/18 22:06:49:831 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (LRCC, 2.0.2) uninstallation, product not installed ...

11/07/18 22:06:49:834 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (LTRM, 8.0) uninstallation, product not installed ...

11/07/18 22:06:49:837 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (PHSP, 20.0) uninstallation, product not installed ...

11/07/18 22:06:49:840 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | Skipping Product Media (PPRO, 13.0.1) uninstallation, product not installed ...

11/07/18 22:06:49:852 | [INFO] | | ASU | OPM | OPM | | | 6384 | Build Version - 10.0.0.130

11/07/18 22:06:49:852 | [INFO] | | ASU | OPM | OPM | | | 6384 | Logging Level verbosity Set to 4

11/07/18 22:06:49:855 | [INFO] | | ASU | OPM | OPM | | | 6384 | Schema version and schema compatibility version are same or greater than current

11/07/18 22:06:49:876 | [WARN] | | ASU | OPM | OPM | | | 6384 | Failed in key1 generation

11/07/18 22:06:49:890 | [WARN] | | ASU | OPM | OPM | | | 6384 | Failed in key1 generation

11/07/18 22:06:49:890 | [WARN] | | ASU | OPM | CryptEngine | | | 6384 | Failed in key1 generation

11/07/18 22:06:49:924 | [WARN] | | ASU | OPM | OPM | | | 6384 | Failed in key3List generation

11/07/18 22:06:49:924 | [ERROR] | | ASU | OPM | CryptEngine | | | 6384 | Failed in key3List generation

11/07/18 22:06:49:924 | [INFO] | | ASU | OPM | OPM | | | 6384 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/07/18 22:06:49:924 | [INFO] | | ASU | OPM | OPM | | | 6384 | No Record found for the input fields in opm_getValueForKey

11/07/18 22:06:50:028 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 6384 | The output of process received in execWithOutput :

Microsoft Windows [Version 10.0.14393]

11/07/18 22:06:50:031 | [INFO] | | ASU | DeploymentManager | | | | 6384 | Event Guid generated is: 'a4b103fb-ab12-4484-b972-ada59d891e2b'

11/07/18 22:06:50:041 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 6384 | GetIEProxyInfo - Failed to get proxy for the url, error:12180

11/07/18 22:06:50:462 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 4756 | HTTP Request Status code 200.

11/07/18 22:06:50:463 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 6384 | The http request returned HTTP_Status:0 HttpCommunicator error:0

11/07/18 22:06:50:463 | [INFO] | | ASU | DeploymentManager | | | | 6384 | Waiting for the async thread to get the task completed

11/07/18 22:06:50:464 | [INFO] | | ASU | DeploymentManager | | | | 8176 | Async thread is completed. Now exiting from function.

11/07/18 22:06:50:482 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6384 | The install workflow is terminating.

11/07/18 22:06:54:945 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 7288 | Process creation completed.

11/07/18 22:06:54:945 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | The return Code from Create Process (1603).

11/07/18 22:06:54:945 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | Trying to rollback the Acrobat installation ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) ...

11/07/18 22:06:54:945 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 7288 | Path to Process :C:\windows\system32\msiexec.exe Process Directory :C:\windows\system32 arguments being passed : /x "{AC76BA86-1033-FFFF-7760-0C0F074E4100}" /qn

11/07/18 22:07:07:337 | [INFO] | | ASU | OPM | OPM | | | 5204 | Build Version - 10.0.0.130

11/07/18 22:07:07:337 | [INFO] | | ASU | OPM | OPM | | | 5204 | Logging Level verbosity Set to 4

11/07/18 22:07:07:340 | [INFO] | | ASU | OPM | OPM | | | 5204 | Schema version and schema compatibility version are same or greater than current

11/07/18 22:07:07:365 | [WARN] | | ASU | OPM | OPM | | | 5204 | Failed in key1 generation

11/07/18 22:07:07:378 | [WARN] | | ASU | OPM | OPM | | | 5204 | Failed in key1 generation

11/07/18 22:07:07:378 | [WARN] | | ASU | OPM | CryptEngine | | | 5204 | Failed in key1 generation

11/07/18 22:07:07:413 | [WARN] | | ASU | OPM | OPM | | | 5204 | Failed in key3List generation

11/07/18 22:07:07:414 | [ERROR] | | ASU | OPM | CryptEngine | | | 5204 | Failed in key3List generation

11/07/18 22:07:07:414 | [INFO] | | ASU | OPM | OPM | | | 5204 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/07/18 22:07:07:414 | [INFO] | | ASU | OPM | OPM | | | 5204 | No Record found for the input fields in opm_getValueForKey

11/07/18 22:07:27:570 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 500 | Build Version - 10.0.0.253

11/07/18 22:07:27:570 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 500 | Logging Level verbosity Set to 4

11/07/18 22:07:27:570 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 500 | AAMIU_Uninstall started...

11/07/18 22:07:27:570 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 500 | Get RIBS Product count

11/07/18 22:07:27:578 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 500 | PDB does not exits on machine.

11/07/18 22:07:27:578 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 500 | RIBS Products install status :0

11/07/18 22:07:27:578 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 500 | Get NON RIBS Product count

11/07/18 22:07:27:578 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM | | | 500 | AAMRef file :ACC.aamref exists at path :C:\Program Files (x86)\Common Files\Adobe\AdobeApplicationManager\AAMRefs

11/07/18 22:07:27:578 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 500 | NON RIBS Products install status :1

11/07/18 22:07:27:578 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 500 | There are some non-ribs products using AAM. NON RIBS product use flag is 1.

11/07/18 22:07:27:578 | [INFO] | 7640 | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 500 | Ignored AAM Uninstall... uninstall status :1

11/07/18 22:07:39:111 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 7288 | Process creation completed.

11/07/18 22:07:39:111 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7288 | Acrobat rolled back successfully ...

Report · Nov 08, 2018

Hi,

As you guessed error 195 points towards incompatibilities with the OS.

Can you let me know exactly which apps are in your package?

Thanks.

Report · Nov 08, 2018

Hi

All of below are listed as being included.

(These are desired apps...)

Acrobat DC (19.0)

After Effects CC (16.0)

Animate CC and Mobile Device Packaging (19.0)

Audition CC (12.0)

Bridge CC (9.0.1)

Dreamweaver CC (19.0)

Illustrator CC (23.0.1)

InDesign CC (14.0)

Lightroom CC (2.0.2)

Lightroom Classic CC (8.0)

Media Encoder CC (13.0.1)

Photoshop CC (20.0)

Premiere Pro CC (13.0.1)

(These were pulled in by the deployment tool (I didn't explicitly choose them)...)

Creative Cloud Desktop Application

Camera Raw CC (11.0)

STI_ColorCommonSet_RGB_HD (1.1)

STI_Color_MotionPicture_HD (1.1)

(These are the package options:)

Package Details

PACKAGE ID {A350EB63-2E76-498E-9F2B-A5377A5241C4}

ACTIVATION Named

PLATFORM Windows 64-bit

LANGUAGE English (International) / Use OS Locale

OPTIONS

Show apps panel

Allow non-admin to update and install apps

Disable file syncing

Enable Remote Update Manager

AUSST override XML included

Install at default directory

Thanks.

Report · Nov 08, 2018

I meant to add that all 'desired apps' listed above installed in the same machine when I used the CC Desktop App instead.

Report · Nov 08, 2018

Hi,

Thanks. Lightroom CC looks like the culprit there.

Report · Nov 08, 2018

Thanks. I'll go rebuild, try it out and come back to update.

Is possible to specify internal update server (AUSST) without using deployment package? We build desktop images and roll them out so don't need SCCM style deployment especially. I just need a template machine pointed at AUSST server and not auto syncing (to reduce load on internet connectivity). The "building deployment" step is the obstacle here.

Report · Nov 08, 2018

Hi,

You can add the override file manually it doesn't need to be included in the package.

Use the Adobe Update Server Setup Tool (AUSST)

Report · Nov 08, 2018

I removed LightRoom CC (but left LightRoom Classic in there as it is required) and got same error I believe.

I'm going to try and install the template machine using the desktop app instead and try out the overrides file in there. If that works, I'm good to go. Can I also disable automatic sync of Adobe user files with a config file without deployment?

11/08/18 13:51:50:079 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | Build Version - 1.15.0.68

11/08/18 13:51:50:080 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | Logging Level verbosity Set to 4

11/08/18 13:51:50:313 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | Successfully fetched the optionXML content from MSI database ...

11/08/18 13:51:50:442 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | The OS language detected for Acrobat (en_US)

11/08/18 13:51:50:467 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

11/08/18 13:51:50:474 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | The install language for Acrobat (APRO19.0) from the fallback map (en_US)

11/08/18 13:51:50:476 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | Bootstrapper launch location is :: C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\ASU\Set-up.dat

11/08/18 13:51:51:499 | [INFO] | | ASU | OPM | OPM | | | 3120 | Build Version - 10.0.0.99

11/08/18 13:51:51:499 | [INFO] | | ASU | OPM | OPM | | | 3120 | Logging Level verbosity Set to 4

11/08/18 13:51:52:107 | [WARN] | | ASU | OPM | OPM | | | 3120 | Failed in key1 generation

11/08/18 13:51:52:146 | [WARN] | | ASU | OPM | OPM | | | 3120 | Failed in key1 generation

11/08/18 13:51:52:146 | [WARN] | | ASU | OPM | CryptEngine | | | 3120 | Failed in key1 generation

11/08/18 13:51:52:254 | [WARN] | | ASU | OPM | OPM | | | 3120 | Failed in key3List generation

11/08/18 13:51:52:254 | [ERROR] | | ASU | OPM | CryptEngine | | | 3120 | Failed in key3List generation

11/08/18 13:51:52:255 | [INFO] | | ASU | OPM | OPM | | | 3120 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/08/18 13:51:52:255 | [INFO] | | ASU | OPM | OPM | | | 3120 | No Record found for the input fields in opm_getValueForKey

11/08/18 13:52:02:899 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 4716 | Build Version - 10.0.0.49

11/08/18 13:52:02:900 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 4716 | Logging Level verbosity Set to 4

11/08/18 13:52:02:900 | [INFO] | | ASU | AAMCustomHook | | | CommandLineParser | 4716 | Parsing the command line provided. Number of command line arguments is 3

11/08/18 13:52:02:933 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 4716 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

11/08/18 13:52:02:937 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 4716 | Going to create or update inventory

11/08/18 13:52:03:042 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 4716 | Successfully created or updated updater inventory

11/08/18 13:52:37:614 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | Build Version - 1.15.0.68

11/08/18 13:52:37:614 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | Logging Level verbosity Set to 4

11/08/18 13:52:37:614 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | The return code from the Bootstrapper Process is (0).

11/08/18 13:52:37:637 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 4916 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe" --nonRIBSMode="1" --deploymentFile="C:\Users\ADMINI~1\AppData\Local\Temp\\{0010A5F8-416A-4E9F-8919-B534613E4774}"

11/08/18 13:56:52:243 | [INFO] | | ASU | OPM | OPM | | | 4084 | Build Version - 10.0.0.130

11/08/18 13:56:52:243 | [INFO] | | ASU | OPM | OPM | | | 4084 | Logging Level verbosity Set to 4

11/08/18 13:56:52:248 | [INFO] | | ASU | OPM | OPM | | | 4084 | Schema version and schema compatibility version are same or greater than current

11/08/18 13:56:52:428 | [WARN] | | ASU | OPM | OPM | | | 4084 | Failed in key1 generation

11/08/18 13:56:52:458 | [WARN] | | ASU | OPM | OPM | | | 4084 | Failed in key1 generation

11/08/18 13:56:52:458 | [WARN] | | ASU | OPM | CryptEngine | | | 4084 | Failed in key1 generation

11/08/18 13:56:52:537 | [WARN] | | ASU | OPM | OPM | | | 4084 | Failed in key3List generation

11/08/18 13:56:52:537 | [ERROR] | | ASU | OPM | CryptEngine | | | 4084 | Failed in key3List generation

11/08/18 13:56:52:538 | [INFO] | | ASU | OPM | OPM | | | 4084 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/08/18 13:56:52:538 | [INFO] | | ASU | OPM | OPM | | | 4084 | No Record found for the input fields in opm_getValueForKey

11/08/18 13:57:01:792 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 4916 | Process creation completed.

11/08/18 13:57:01:792 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | The return code from the Adobe Installer Process is (0).

11/08/18 13:57:01:795 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 4916 | Path to Process :C:\windows\system32\msiexec.exe Process Directory :C:\windows\system32 arguments being passed : /i "C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\INTRA_20181108_NoLRoomCC_NoXD.msi" /qn

11/08/18 13:57:05:769 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4552 | Build Version - 1.15.0.68

11/08/18 13:57:05:770 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4552 | Logging Level verbosity Set to 4

11/08/18 13:57:05:770 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4552 | Executing immediate custom action for install mode.

11/08/18 13:57:05:771 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4552 | The CustomActionData string is : mode=install;sourceDir=C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\;installDir=;origDB=C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\INTRA_20181108_NoLRoomCC_NoXD.msi;installLang=

11/08/18 13:57:05:771 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4552 | Successfully executed the immediate custom action for install mode .

11/08/18 13:57:24:475 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Build Version - 1.15.0.68

11/08/18 13:57:24:475 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Logging Level verbosity Set to 4

11/08/18 13:57:24:475 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Executing the deferred custom action.

11/08/18 13:57:24:486 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Obtained the following as CustomActionData

11/08/18 13:57:24:486 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | (mode=install;sourceDir=C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\;installDir=;origDB=C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\INTRA_20181108_NoLRoomCC_NoXD.msi;installLang=)

11/08/18 13:57:24:487 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | (mode=install;sourceDir=C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\;installDir=;origDB=C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\INTRA_20181108_NoLRoomCC_NoXD.msi;installLang=)

11/08/18 13:57:24:487 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Original database path is : C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\INTRA_20181108_NoLRoomCC_NoXD.msi

11/08/18 13:57:24:523 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | OptionXML saved at location :: C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078}\\{BDCDDCFB-2424-4267-88B3-3CC39A59949E}

11/08/18 13:57:24:753 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Build Version - 1.15.0.68

11/08/18 13:57:24:753 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Logging Level verbosity Set to 4

11/08/18 13:57:24:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | CustomAction Parameters obtained...

11/08/18 13:57:24:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | optXMLPath :: C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078}\\{BDCDDCFB-2424-4267-88B3-3CC39A59949E}

11/08/18 13:57:24:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | setupBasePath :: C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\

11/08/18 13:57:24:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | installDirPath ::

11/08/18 13:57:24:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | installLang ::

11/08/18 13:57:24:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Initializing Custom Action Data from parameters

11/08/18 13:57:24:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Provisioning Tool path is (C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078}\\{43E0A83F-C50F-4B90-9BEC-2E60751D5769}).

11/08/18 13:57:24:758 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Starting to run the custom action for install mode

11/08/18 13:57:24:758 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | STEP 1: Starting to parse Option XML.

11/08/18 13:57:24:781 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Latest AAM version with the package is (4.7.0.400)...

11/08/18 13:57:24:782 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Match OS lang option selected

11/08/18 13:57:24:782 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Added OS Language (en_US) to the install language fallback.

11/08/18 13:57:24:782 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Install language fallback contains following languages :

11/08/18 13:57:24:782 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | (en_US)

11/08/18 13:57:24:782 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | (en_GB)

11/08/18 13:57:24:782 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Self-Update BootStrapper Relative Path doesn't exist.

11/08/18 13:57:24:782 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failure in getting Self-Update Folder Path.

11/08/18 13:57:24:783 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | No of updates found (0).

11/08/18 13:57:24:783 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | No of HD products found (21).

11/08/18 13:57:24:784 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to get value for conflicting processes...

11/08/18 13:57:24:785 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to parse the conflictProcessInfo for HD media (CCXP2.2.1)...

11/08/18 13:57:24:785 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | The media info tag marked for auto-install (CCXP) (2.2.1)

11/08/18 13:57:24:815 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to get value for conflicting processes...

11/08/18 13:57:24:815 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...

11/08/18 13:57:24:824 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to get value for conflicting processes...

11/08/18 13:57:24:824 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...

11/08/18 13:57:24:871 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to get value for conflicting processes...

11/08/18 13:57:24:871 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to parse the conflictProcessInfo for HD media (CDEC1.0.0)...

11/08/18 13:57:24:881 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to get value for conflicting processes...

11/08/18 13:57:24:881 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to parse the conflictProcessInfo for HD media (LIBS2.15)...

11/08/18 13:57:24:882 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | The media info tag marked for auto-install (LIBS) (2.15)

11/08/18 13:57:24:891 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to get value for conflicting processes...

11/08/18 13:57:24:891 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to parse the conflictProcessInfo for HD media (COSY4.0.1)...

11/08/18 13:57:24:892 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | The media info tag marked for auto-install (COSY) (4.0.1)

11/08/18 13:57:24:911 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to get value for conflicting processes...

11/08/18 13:57:24:911 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to parse the conflictProcessInfo for HD media (COMP1.1)...

11/08/18 13:57:24:943 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to get value for conflicting processes...

11/08/18 13:57:24:943 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to parse the conflictProcessInfo for HD media (COPS1.0)...

11/08/18 13:57:24:953 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to get value for conflicting processes...

11/08/18 13:57:24:953 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to parse the conflictProcessInfo for HD media (CORE1.0)...

11/08/18 13:57:25:006 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Custom deployment path doesnt exist in options XML

11/08/18 13:57:25:006 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to find Royalty Bearing attribute info.

11/08/18 13:57:25:007 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Found the AppsPanel attribute info (true)

11/08/18 13:57:25:007 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Found the AdminPrivilege attribute info (true)

11/08/18 13:57:25:007 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Number of Medias found = 1

11/08/18 13:57:25:052 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{16980F9B-67F3-4658-8F43-B9CC8D072F81}\\{E71B988D-6AF1-40E3-8EA4-F4C1D3AEAB99}

11/08/18 13:57:25:073 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{16980F9B-67F3-4658-8F43-B9CC8D072F81}\\{48BD8E9F-7096-4A5E-BC62-1B28399914FB}

11/08/18 13:57:25:076 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Conflict process info retrieved (<ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="false">

<ProcessDisplayName>Microsoft Excel</ProcessDisplayName>

</ConflictingProcess><ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="true">

<ProcessDisplayName>Adobe Acrobat 2015</ProcessDisplayName>

<RelativePath>[INSTALLDIR]\Acrobat 2015\Acrobat\Acrobat.exe</RelativePath>

</ConflictingProcess><ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="true">

<ProcessDisplayName>Adobe A

11/08/18 13:57:25:076 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Deployment Manager is running in Install Mode.

11/08/18 13:57:25:078 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | STEP 2: Starting to launch ASU AAM.

11/08/18 13:57:25:078 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Bootstrapper launch location is :: C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\ASU\Set-up.dat

11/08/18 13:57:25:347 | [INFO] | | ASU | OPM | OPM | | | 212 | Build Version - 10.0.0.99

11/08/18 13:57:25:347 | [INFO] | | ASU | OPM | OPM | | | 212 | Logging Level verbosity Set to 4

11/08/18 13:57:25:350 | [INFO] | | ASU | OPM | OPM | | | 212 | Schema version and schema compatibility version are same or greater than current

11/08/18 13:57:25:412 | [WARN] | | ASU | OPM | OPM | | | 212 | Failed in key1 generation

11/08/18 13:57:25:444 | [WARN] | | ASU | OPM | OPM | | | 212 | Failed in key1 generation

11/08/18 13:57:25:445 | [WARN] | | ASU | OPM | CryptEngine | | | 212 | Failed in key1 generation

11/08/18 13:57:25:517 | [WARN] | | ASU | OPM | OPM | | | 212 | Failed in key3List generation

11/08/18 13:57:25:518 | [ERROR] | | ASU | OPM | CryptEngine | | | 212 | Failed in key3List generation

11/08/18 13:57:25:518 | [INFO] | | ASU | OPM | OPM | | | 212 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/08/18 13:57:25:519 | [INFO] | | ASU | OPM | OPM | | | 212 | No Record found for the input fields in opm_getValueForKey

11/08/18 13:58:20:583 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Build Version - 1.15.0.68

11/08/18 13:58:20:583 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Logging Level verbosity Set to 4

11/08/18 13:58:20:584 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | The return code from the Bootstrapper Process is (0).

11/08/18 13:58:20:590 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Created file with ACC Panel Masked C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml

11/08/18 13:58:20:590 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Starting apply CCP ASU.

11/08/18 13:58:20:590 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Bootstrapper launch location is :: C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\ASU2\Set-up.dat

11/08/18 13:58:20:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Build Version - 1.15.0.68

11/08/18 13:58:20:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Logging Level verbosity Set to 4

11/08/18 13:58:20:593 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to launch the Bootstrapper process.Stopping the installation process.

11/08/18 13:58:20:593 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | CCP ASU installation failed with ErrorCode (81). Ignoring this ASU failure.

11/08/18 13:58:20:593 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2912 | Skipping custom installs, either path does not exist or not directory (C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\pre)

11/08/18 13:58:21:007 | [INFO] | | ASU | DeploymentManager | HDPIMWrapper | | | 2912 | Conflict processes not running or killed successfully ...

11/08/18 13:58:21:092 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to find the pdb database.

11/08/18 13:58:21:092 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Failed to get the local payload database handle.

11/08/18 13:58:21:093 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | STEP 3: Starting to launch Bootstrapper of Media (APRO19.0).

11/08/18 13:58:21:093 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | The Bootstrapper seems to be missing(C:\Setup\INTRA_20181108_NoLRoomCC_NoXD\Build\Setup\APRO19.0\Set-up.dat). Skipping the installation process.

11/08/18 13:58:21:093 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Correcting Dependencies in local db.

11/08/18 13:58:21:095 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | No media db present on the machine.

11/08/18 13:58:21:095 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | STEP 4: Starting to launch Adobe Installer.

11/08/18 13:58:21:095 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping exception: APRO19.0.

11/08/18 13:58:25:622 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Build Version - 1.15.0.68

11/08/18 13:58:25:622 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Logging Level verbosity Set to 4

11/08/18 13:58:25:623 | [FATAL] | | ASU | DeploymentManager | HDPIMWrapper | | | 2912 | The HDPIM Setup Process return code is (195).Stopping the installation process.

11/08/18 13:58:25:623 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Product Media (AEFT, 16.0) installation failed ...

11/08/18 13:58:25:623 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | No Conflict Process defined, skipping the conflict file creation ...

11/08/18 13:58:39:823 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Build Version - 1.15.0.68

11/08/18 13:58:39:823 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Logging Level verbosity Set to 4

11/08/18 13:58:39:823 | [INFO] | | ASU | DeploymentManager | HDPIMWrapper | | | 2912 | The return code from the HDPIM Setup Process is (0). Successfully installed.

11/08/18 13:58:39:824 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Product Media (COSY, 4.0.1) successfully installed ...

11/08/18 13:58:39:824 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Starting to launch Provisioning Tool for EULA suppression ...

11/08/18 13:58:39:824 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Provisioning tool launch location is :: C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078}\\{43E0A83F-C50F-4B90-9BEC-2E60751D5769}

11/08/18 13:58:39:824 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2912 | Path to Process :C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078}\\{43E0A83F-C50F-4B90-9BEC-2E60751D5769} Process Directory :C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078} arguments being passed :"C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078}\\{43E0A83F-C50F-4B90-9BEC-2E60751D5769}" --tool=EULA --leid=V7{}CoreSync-2.4.1-Win-GM --eulasuppress

11/08/18 13:58:40:220 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2912 | Process creation completed.

11/08/18 13:58:40:220 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | The return Code from Provisioning Tool (6).

11/08/18 13:58:40:220 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Provisioning Tool has failed to suppress EULA for the product.

11/08/18 13:58:40:220 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | No Conflict Process defined, skipping the conflict file creation ...

11/08/18 13:59:53:207 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Build Version - 1.15.0.68

11/08/18 13:59:53:207 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Logging Level verbosity Set to 4

11/08/18 13:59:53:207 | [INFO] | | ASU | DeploymentManager | HDPIMWrapper | | | 2912 | The return code from the HDPIM Setup Process is (0). Successfully installed.

11/08/18 13:59:53:207 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Product Media (LIBS, 2.15) successfully installed ...

11/08/18 13:59:53:207 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Starting to launch Provisioning Tool for EULA suppression ...

11/08/18 13:59:53:207 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Provisioning tool launch location is :: C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078}\\{43E0A83F-C50F-4B90-9BEC-2E60751D5769}

11/08/18 13:59:53:208 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2912 | Path to Process :C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078}\\{43E0A83F-C50F-4B90-9BEC-2E60751D5769} Process Directory :C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078} arguments being passed :"C:\Users\ADMINI~1\AppData\Local\Temp\{4EBE1678-AB7D-42A3-9BE4-C7B7F7F9E078}\\{43E0A83F-C50F-4B90-9BEC-2E60751D5769}" --tool=EULA --leid= --eulasuppress

11/08/18 13:59:53:324 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2912 | Process creation completed.

11/08/18 13:59:53:324 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | The return Code from Provisioning Tool (1).

11/08/18 13:59:53:324 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Provisioning Tool has failed to suppress EULA for the product.

11/08/18 13:59:53:329 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Starting to clean the partially installed payloads.

11/08/18 13:59:53:378 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (AEFT, 16.0) uninstallation, product not installed ...

11/08/18 13:59:53:384 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (AME, 13.0.1) uninstallation, product not installed ...

11/08/18 13:59:53:390 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (AUDT, 12.0) uninstallation, product not installed ...

11/08/18 13:59:53:396 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (DRWV, 19.0) uninstallation, product not installed ...

11/08/18 13:59:53:402 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (FLPR, 19.0) uninstallation, product not installed ...

11/08/18 13:59:53:408 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (IDSN, 14.0) uninstallation, product not installed ...

11/08/18 13:59:53:414 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (ILST, 23.0.1) uninstallation, product not installed ...

11/08/18 13:59:53:421 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (KBRG, 9.0.1) uninstallation, product not installed ...

11/08/18 13:59:53:427 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (LTRM, 8.0) uninstallation, product not installed ...

11/08/18 13:59:53:433 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (PHSP, 20.0) uninstallation, product not installed ...

11/08/18 13:59:53:439 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | Skipping Product Media (PPRO, 13.0.1) uninstallation, product not installed ...

11/08/18 13:59:53:468 | [INFO] | | ASU | OPM | OPM | | | 2912 | Build Version - 10.0.0.130

11/08/18 13:59:53:468 | [INFO] | | ASU | OPM | OPM | | | 2912 | Logging Level verbosity Set to 4

11/08/18 13:59:53:474 | [INFO] | | ASU | OPM | OPM | | | 2912 | Schema version and schema compatibility version are same or greater than current

11/08/18 13:59:53:521 | [WARN] | | ASU | OPM | OPM | | | 2912 | Failed in key1 generation

11/08/18 13:59:53:551 | [WARN] | | ASU | OPM | OPM | | | 2912 | Failed in key1 generation

11/08/18 13:59:53:551 | [WARN] | | ASU | OPM | CryptEngine | | | 2912 | Failed in key1 generation

11/08/18 13:59:53:622 | [WARN] | | ASU | OPM | OPM | | | 2912 | Failed in key3List generation

11/08/18 13:59:53:622 | [ERROR] | | ASU | OPM | CryptEngine | | | 2912 | Failed in key3List generation

11/08/18 13:59:53:623 | [INFO] | | ASU | OPM | OPM | | | 2912 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/08/18 13:59:53:624 | [INFO] | | ASU | OPM | OPM | | | 2912 | No Record found for the input fields in opm_getValueForKey

11/08/18 13:59:53:822 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2912 | The output of process received in execWithOutput :

Microsoft Windows [Version 10.0.14393]

11/08/18 13:59:53:833 | [INFO] | | ASU | DeploymentManager | | | | 2912 | Event Guid generated is: '31ce64de-b185-45ba-a676-2618d8d58ac8'

11/08/18 13:59:53:854 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 2912 | GetIEProxyInfo - Failed to get proxy for the url, error:12180

11/08/18 13:59:54:294 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 4996 | HTTP Request Status code 200.

11/08/18 13:59:54:295 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 2912 | The http request returned HTTP_Status:0 HttpCommunicator error:0

11/08/18 13:59:54:296 | [INFO] | | ASU | DeploymentManager | | | | 2912 | Waiting for the async thread to get the task completed

11/08/18 13:59:54:296 | [INFO] | | ASU | DeploymentManager | | | | 3844 | Async thread is completed. Now exiting from function.

11/08/18 13:59:54:528 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2912 | The install workflow is terminating.

11/08/18 14:00:01:048 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 4916 | Process creation completed.

11/08/18 14:00:01:048 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | The return Code from Create Process (1603).

11/08/18 14:00:01:049 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | Trying to rollback the Acrobat installation ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) ...

11/08/18 14:00:01:049 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 4916 | Path to Process :C:\windows\system32\msiexec.exe Process Directory :C:\windows\system32 arguments being passed : /x "{AC76BA86-1033-FFFF-7760-0C0F074E4100}" /qn

11/08/18 14:00:20:494 | [INFO] | | ASU | OPM | OPM | | | 3232 | Build Version - 10.0.0.130

11/08/18 14:00:20:494 | [INFO] | | ASU | OPM | OPM | | | 3232 | Logging Level verbosity Set to 4

11/08/18 14:00:20:502 | [INFO] | | ASU | OPM | OPM | | | 3232 | Schema version and schema compatibility version are same or greater than current

11/08/18 14:00:20:559 | [WARN] | | ASU | OPM | OPM | | | 3232 | Failed in key1 generation

11/08/18 14:00:20:590 | [WARN] | | ASU | OPM | OPM | | | 3232 | Failed in key1 generation

11/08/18 14:00:20:590 | [WARN] | | ASU | OPM | CryptEngine | | | 3232 | Failed in key1 generation

11/08/18 14:00:20:666 | [WARN] | | ASU | OPM | OPM | | | 3232 | Failed in key3List generation

11/08/18 14:00:20:666 | [ERROR] | | ASU | OPM | CryptEngine | | | 3232 | Failed in key3List generation

11/08/18 14:00:20:667 | [INFO] | | ASU | OPM | OPM | | | 3232 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/08/18 14:00:20:667 | [INFO] | | ASU | OPM | OPM | | | 3232 | No Record found for the input fields in opm_getValueForKey

11/08/18 14:00:49:538 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 212 | Build Version - 10.0.0.253

11/08/18 14:00:49:538 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 212 | Logging Level verbosity Set to 4

11/08/18 14:00:49:539 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 212 | AAMIU_Uninstall started...

11/08/18 14:00:49:539 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 212 | Get RIBS Product count

11/08/18 14:00:49:550 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 212 | PDB does not exits on machine.

11/08/18 14:00:49:550 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 212 | RIBS Products install status :0

11/08/18 14:00:49:550 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 212 | Get NON RIBS Product count

11/08/18 14:00:49:550 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM | | | 212 | AAMRef file :ACC.aamref exists at path :C:\Program Files (x86)\Common Files\Adobe\AdobeApplicationManager\AAMRefs

11/08/18 14:00:49:551 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 212 | NON RIBS Products install status :1

11/08/18 14:00:49:551 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 212 | There are some non-ribs products using AAM. NON RIBS product use flag is 1.

11/08/18 14:00:49:551 | [INFO] | 4724 | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 212 | Ignored AAM Uninstall... uninstall status :1

11/08/18 14:01:09:491 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 4916 | Process creation completed.

11/08/18 14:01:09:491 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4916 | Acrobat rolled back successfully ...

Report · Apr 10, 2019

I thought I'd come back and close this out as unresolved but bypassed.

I found that installing to a template machine (and not building a deployment) allowed the entire suite to install without issue. I realised that this was sufficient for our needs and discontinued looking for the deployment option.

We have now switched to User licensing (away from Device licensing).
We don't need to deploy as we re-build all machines (education) off a template so I can just install to the template using regular installation from CC Launcher application.
We also manually install using the launcher for the handful of users whose machines we don't re-deploy each year.
Finally, with assistance from alisterblack, I was able to use Group Policy to deploy Overrides files to all domain machines so that my requirements for the setup of Creative Cloud (AUSST server and user install updates etc.) were taken care of.

Creation of deployment has become defunct for us now.

Report · Apr 11, 2019

Hello, I had a similar issue to you (deploying out CC 2019 and rolling back win10 1709)....I needed this to be able to deploy with MDT during image deployment, not part of a master image. I also needed it as a package in our software deployment management platform as well, so it needed to be scripted. Note we are using shared device licensing mainly. Named licensing only in macOS instances.

The main issues were I felt and how we addressed them:

Installing off a UNC share. The package is large, network busy. So to solve this we map a drive during the deployment and copy the installation files down to the machine. Launch the installer locally. At the end of the deployment the files are removed and shares unmapped.
XD. We took XD out of the package as it seemed to cause issues with the deployment in general. We didn't need this software.
Acrobat DC and All Apps. Separating these out into two separate packages works well for us. As in previous years, it was basically necessary to do so.
AV Scanning. We use McAfee EPO Endpoint Network Security on our machines. For machines already out in the wild looking to get Adobe CC, we disable all the modules (Firewall, threat prevention, WebControl) for these machines temporarily, deploy AdobeCC, then re-enable them.
MSI vs. EXE. The MSI gives us a much higher success rate than the EXE when deploying.
Already Running Tasks. We task kill any Adobe tasks running the background at the start of our deployment. Anything running at the time of deployment seems to interfere with the process.
Explorer. We add a start explorer.exe task to our deployment script to start it back up in case Adobe doesn't.

Hope this helps.

Adobe Community

Deployment Fails & Rolls Back (Windows 10 x64 LTSB 1605)

1 Correct answer