Difference between assets2.adobe.com and cloud.acrobat.com?

[g011055]

I have a Creative Cloud for teams plan. I'm logged in to all my devices with the same Adobe-account. When I use Adobe Scan on my iPhone, the files are stored to cloud.acrobat.com and I can access them from within Acrobat Pro DC on my PC but the files aren't showed in the folder Creative Cloud Files.

Only files stored in assets2.adobe.com shows up in Creative Cloud Files on my computer. Why is that? Do you have two sets of cloud storage services?

So, what is the difference between the two sets of cloud storage?

I run Windows 10 Pro (1709 build 16299.192), iOS 11.2.2 on iPhone 7 Plus.

Thanks.

[kglad]

[moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]

[alisterblack · Accepted solution]

Document Cloud and Creative Cloud storage are distinct and separate. Acrobat and related apps use Document Cloud.

See also Creative Cloud Files vs Document Cloud Files - What is the difference between them?

[thomasf10922470]

Is there an updated answer to this? The link provided doesn't seem to exist anymore. I can't seem to find straightforward information on the difference between assets.adobe.com and documentcloud.adobe.com. They both appear in browsers as though they work similarly to Google Drive and you just upload/download through the sites, but I know that's not entirely the case.

[Mike Witherell]

Bumping this up to October, 2021, I would like to know: What is the difference between documentcloud.adobe.com and assets.adobe.com?

[Vikrant R · Accepted solution]

There are some details here: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

In a nutshell, document cloud is used to store documents and forms the storage backend for DC/Acrobat products.

While Creative Cloud storge (assets.adobe.com) is used for CC Files, CC Libraries, Cloud documents, collaboration, etc. You can, ofcourse, store PDFs on assets.adobe, but they're treated as normal files. Hope this helps.