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DNS TXT record does not work!!!

New Here ,
Mar 01, 2017

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The administration guide for enterprise licensing is lacking ion details.

I created a txt record for our DNS record and it is not working, not picked up by the validation process.

We already have an existing root record with specific entries for a different purpose and I cannot have two root TXT records. So I created a random TXT record with the licensing info the admin guide says to enter. IT DOES NOT WORK.

need more specific details on what to name the record and If I already have an existing root TXT record, will this work at all??

Please help.

It would be far better to have a support line and a live person to talk to. I dislike community forums.

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Acrobat

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DNS TXT record does not work!!!

New Here ,
Mar 01, 2017

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The administration guide for enterprise licensing is lacking ion details.

I created a txt record for our DNS record and it is not working, not picked up by the validation process.

We already have an existing root record with specific entries for a different purpose and I cannot have two root TXT records. So I created a random TXT record with the licensing info the admin guide says to enter. IT DOES NOT WORK.

need more specific details on what to name the record and If I already have an existing root TXT record, will this work at all??

Please help.

It would be far better to have a support line and a live person to talk to. I dislike community forums.

Topics

Acrobat

Views

181

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Mar 01, 2017 0
Adobe Community Professional ,
Mar 01, 2017

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Where is the connection to Acrobat Reader?

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Mar 01, 2017 0
New Here ,
Mar 01, 2017

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I didn’t see a category for enterprise licensing, and READER is what we are attempting to use it for.

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Mar 01, 2017 0
Adobe Community Professional ,
Mar 01, 2017

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Acrobat Reader doesn't need a license.

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Mar 01, 2017 1