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Do you need to purchase Adobe Stock every time you need to use it?

Community Beginner ,
Apr 20, 2017

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My company purchased a few hundred dollars worth of HD footage using the standard license. My understanding was that I would that footage licensed to use whenever I needed...however, when I attempted to use it again, it says it was unlicensed. I only used the footage once so I didn't pass the quota of the standard license and there is no "time expiration" within the terms in conditions. Why do I need to pay for footage again that was already paid for? Thanks!

Hi jacobs66372128jacobs66372128

Greetings.

No you do not need to purchase the license every time you want to use it.

Once the image/video is licensed you can navigate to the License history panel under your name(Right hand side top corner) and then click on the ID no and then download the file again(Save to computer) rather that re-licensing it.

I hope this helps.

~Rohit

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Do you need to purchase Adobe Stock every time you need to use it?

Community Beginner ,
Apr 20, 2017

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My company purchased a few hundred dollars worth of HD footage using the standard license. My understanding was that I would that footage licensed to use whenever I needed...however, when I attempted to use it again, it says it was unlicensed. I only used the footage once so I didn't pass the quota of the standard license and there is no "time expiration" within the terms in conditions. Why do I need to pay for footage again that was already paid for? Thanks!

Hi jacobs66372128jacobs66372128

Greetings.

No you do not need to purchase the license every time you want to use it.

Once the image/video is licensed you can navigate to the License history panel under your name(Right hand side top corner) and then click on the ID no and then download the file again(Save to computer) rather that re-licensing it.

I hope this helps.

~Rohit

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Adobe Employee ,
Apr 21, 2017

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Hi jacobs66372128jacobs66372128

Greetings.

No you do not need to purchase the license every time you want to use it.

Once the image/video is licensed you can navigate to the License history panel under your name(Right hand side top corner) and then click on the ID no and then download the file again(Save to computer) rather that re-licensing it.

I hope this helps.

~Rohit

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Community Beginner ,
Apr 21, 2017

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Thanks a bunch!

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