Downloading Package Created on Computer with Admin or "root" account

[isabels45925292]

Hello,

Earlier today a support rep instructed me to create a separate admin or "root" account (as opposed to my usual personal account on my computer ) in order to download the adobe creative cloud packager. After hours of waiting, the package download is now complete bowered I now receive an error message when I try to install it to my HD

Any idea what the issue might be.

I'd like to

A.) Install and Deploy what I've downloaded

B.) be able to access it from my usual personal account on my computer

Please let me know if you have any tips!

[alisterblack · Accepted solution]

Hi,

Can you confirm the operating system you are using and the error you receive? A screenshot would be useful.

Creative Cloud Packager is usually used by admins within an organisation to build a package of Creative Cloud applications for distribution across their organisation.

Is that what you are looking for?

If you just need to install Creative Cloud apps on your own personal computer there are easier options.